Field Service Management Software

Field Service Management Software

Field Work Orders With Less Admin Time

All Schedules In a Calendar View

Easily manage field appointments from your phone, tablet, or computer

The Scheduler feature

Built-In Tool For Service Scheduling

The Scheduler feature helps you plan appointments for mobile workers, create work orders in the calendar, and overview the workload of resources

Your Single Notification Point

Your customers and employees will be notified via email or SMS in case of a new work order created, status changed, technicians assigned, and dispatched

Efficient Call-Out Management

Efficient Call-Out Management

Automatic Notifications

Automatic Notifications via Email or SMS

Smart Resource Allocation

Smart Resource Allocation

Work Orders Managed On The Go

With the Work Orders App, your enroute employees will conveniently track and manage their field jobs on smartphones. Eliminate the manual work for your techs and speed up the work order management process in your FMS company:

check

Capture pictures of equipment to be serviced and add as many as needed to work orders

check

Quickly search and filter the work order list

check

Overview work order details (e.g. works/materials added, payments received)

check

Leave comments for colleagues or private notes for yourself

check

Accept payments in the field

check

Contact customers or managers directly from the work order

the Work Orders App
Attachment of Photos

Attachment of Photos & Files

Work Order Details

Work Order Details & Event Feed

Comments and Notes

Comments and Notes

Orderry is an affordable web-based solution for small field service companies with handy mobile apps and flexible subscription plans!

Field Service Automation Instead of Paperwork

Field Service Automation Instead of Paperwork

Get Service Opportunities Faster

Make it easier to customize bids and quotes for customers, calculate more accurate time and material estimates, send out professional-looking invoices – all from a single platform

check

Custom forms with autofill fields

check

Centralized customer and equipment information

goods

Preinstalled Service Directories

money

Automatic Work Cost Calculation

style

Branded Quotes and Invoices

Mobile Workforce Management to Boost Efficiency

Keep Your Team and Jobs Organized and On Schedule

Tracking what's been done, who's been there, and for how long between multiple employees gets a lot easier with Orderry

check

Improve your first-time fix rate by deeply analyzing each technician’s performance. Identify your most and minor effective employees in the field and develop an incentive system to influence future performance

check

Automate the payroll computing process to always deliver error-free paychecks

check

Go beyond setting a main deadline for the work order and define time frames for each stage of its processing with the Status time limit feature and Activity Log

check

Plan workdays, days off, sick leaves, and vacations for each employee in the Work Schedule

Mobile Workforce Management to Boost Efficiency
8 Payroll Calculation Scenarios

8 Payroll Calculation Scenarios

Status Sequences and Time Limits

Status Sequences and Time Limits

Employee Performance Report

Employee Performance Report

Inventory Management

Inventory Management of Parts and Assets

Simplify Warehouse Processes and Keep Your Stock Moving

Create as many digital warehouses in Orderry as you need to organize the storage of parts and customers’ assets

check

Generate serial numbers for products and assets and use bin locations for more control of your inventory

check

Don't risk running out of stock for a job on the fly. Orderry's inventory management functionality lets you know when you're going to run out on a particular item

check

Choose any of the 4 stocktaking methods available to reconcile balances in your stock with ease

Inventory Tracking Across Locations

Inventory Tracking Across Locations

Warehouse of Assets

Warehouse of Assets

Bin Locations For Accurate Storage

Bin Locations For Accurate Storage

Business Insights App For Mobile Leaders

Your smartphone is always with you, as is control of your business. Use Orderry’s field service management application for executives to:

check

Track your company's performance data on the go

check

Check the balances in cashboxes

check

Contact employees with a single click

check

Overview customer feedback and comments

check

Filter and sort report data

check

Secure your account with two-factor authentication

Orderry Business Insights
Income and Expenses Under Control

Income and Expenses Under Control

In Orderry’s virtual cashboxes, you can record all financial receipts and expenditures as well as separate cash and non-cash payments

check

Debt payments for clients, mutual settlements with suppliers in one place

check

Automate sales tax applying to meet tax compliance with less admin effort

check

See the overall profitability of the product range and individual items/categories in the Assortment Analysis Report

check

Integrate your account with QuickBooks Online for instant updates of accounting data

Cashboxes for Different Locations

Cashboxes for Different Locations

Automated Tax Rate Computing

Automated Tax Rate Computing

QuickBooks Integration

QuickBooks Integration

Insightful Reports For Field Service Managers

Performance Summaries on All Business Activities

Get more than 20 reports on work orders, technician performance, cash flow, stock, and Activity Log of account events

Company Insights Report — Control Panel of Your Business Health

Use readable and visualized data to monitor payments, reduce costs, improve the work order and appointment processing

Company Insights Report
Real-Time and Historical Data

Real-Time and Historical Data

Report Generation in Seconds

Report Generation in Seconds

Data-Driven Decision Making

Data-Driven Decision Making

Book a 15-minute Demo to see how Orderry can save you time = money

Start Your Business Automation Journey with Orderry

create an account

No downloads, installations, or time-consuming updates. As soon as you create an account, you’ll be able to perform all business operations.

adjust Orderry’s function

After registering, you’ll be offered to specify the industry you work in to adjust Orderry’s functions and preset templates according to your needs.

watch tutorial videos

To get familiar with the program, you can use our self-serving Help Center, watch tutorial videos, as well as get in touch with our support team in chat, via email, or by phone.

personal onboarding manager

If you migrate from another service or have databases you want to import to your Orderry account, your personal onboarding manager will help you with that.

Integrate your field service software

Integrate your field service software with 200+ solutions via Zapier to manage every aspect of your business on a single platform.

Test all features Orderry offers for field workforce management during your free 7-day trial!

FAQ

What is a field service management solution?

faq_arrow

This is software designed to organize and run field service operations in small or medium-sized service organizations. If you look for the most affordable technology solutions of this kind, you should choose a SaaS program that operates in the cloud and offers flexible subscription plans. You’ll be able to access your account from any device and even manage your business processes on the go. And for your field service teams, there are also apps to use on mobile devices.

What capabilities of field service management software are crucial for SMB companies?

faq_arrow

To effectively manage day-to-day processes in your organization you need to use a technology solution with the following features:

  • Automated scheduling tools to schedule customer appointments, send reminders, and keep track of labor costs.
  • Mobile apps for field service technicians to enable your employees to process jobs while being on the move and save time on administrative tasks.
  • CRM toolkit to organize your customer and communication records into a single easy-to-access database.
  • Work order management tools to create digital workflows and improve customer experience in your company.
  • Inventory visibility across warehouses and locations in real-time to always know where your equipment and parts are so you can streamline inventory management and cut operational costs.

Can I manage tasks in Orderry?

faq_arrow

Yes, you can. In your account, you can create detailed tasks for yourself or your employees, sort them by your role (author or assignee), connect to a client profile or work order, and track progress.

How can I automate customer communication?

faq_arrow

In Orderry, there are such tools as triggered email and SMS notifications to customers and employees. You can use custom templates and create messages to notify them about the time of arrival, field service status updates, or promotional campaigns. For an even better customer and employee experience, integrate your Orderry account with popular messengers like WhatsApp, Viber, or Telegram.

Are there payroll tools in Orderry?

faq_arrow

Yes, you can automate your payroll computing processes in Orderry. Keep records of your technician time in the Work Schedules and specify your field technicians’ rates in the payroll settings. At the end of the month, you’ll see all wage amounts in the Employee Report.

  1. Orderry
  2. Software For Field Service Management