Response Time Reduced By 60 Times After A Year With ...
27 April 2026
Orderry is repair shop management software that brings tickets, scheduling, parts, and payments into one system your whole team can rely on. Your shop runs the same whether you’re behind the counter or across town.
From drop-off to paid invoice in one place
Simple workflow your team picks up quickly
Up and running the same week
“Orderry is incredibly intuitive. What really stands out to me is how easily I can customize the program to fit my unique needs. My guitar repair business isn’t cookie-cutter, and that’s exactly why Orderry works so well for us.”
When tickets live on paper or in spreadsheets, it’s hard to know which repair is at which stage. The front desk ends up guessing, customers keep calling for updates, and work slows down.
Orderry brings repair shop management into one workflow with a single ticket per repair, visible from drop-off to pickup. Every job has a status, a responsible technician, and a complete history, so your team stays aligned and customers always know what’s going on.
Repair tickets with full job details
Customizable stages from received to ready for pick-up
Per-ticket audit log for every update
Technician assignment for clear ownership
Customer-facing status updates
Kanban or list view to manage all work
Most shops rely on paper or tools built for one trade. Orderry supports the full lifecycle for any repair business, so you don’t have to rebuild how you work.
A single no-show can waste half a bench hour, and double bookings only make it worse. When appointments are tracked in notebooks or scattered across messages, the day quickly becomes unpredictable.
Orderry brings job scheduling into one shared calendar that the entire shop works from, allowing customers to book themselves in. Every appointment is visible, assigned, and easy to adjust, so your day runs without surprises.
Drag-and-drop shop calendar to plan work in seconds
Assign repairs by technician or bay for clear ownership
Online self-booking widget so customers can choose time slots
SMS and email reminders to reduce no-shows
Technician capacity view to balance workload across the team
Try Orderry Free
Run your first repair in minutes. Unlimited access for 7 days. No credit card required.
Tickets get closed, but invoices wait. Labor and parts are typed again into QuickBooks, and reminders never go out.
Orderry’s repair shop billing software generates digital invoices as soon as repairs are finished. Labor, parts, and integrated payments are already there, so you can send and get paid faster.
One-click invoice creation from tickets
Labor and parts synced automatically
Built-in card and online payments
Two-way sync with QuickBooks / Xero
Deposits and partial payments
Automated payment reminders (coming soon)
If you’re looking for repair shop software QuickBooks users rely on, Orderry keeps everything connected and up to date.
“When we started to expand our repair shops, we needed good software to manage all processes in one system. That’s exactly what Orderry is great for.”
Many shops use a separate POS for over-the-counter sales that doesn’t connect to repairs. At the end of the day, everything has to be matched by hand.
Orderry brings repairs and sales into one checkout tied to the same inventory. Every transaction is recorded in one place, whether it comes from a repair or a walk-in purchase.
Repair shop POS software tied to repair tickets
Over-the-counter parts and accessory sales
Barcode scanning for fast checkout
Card, cash, and split payments
Where most tools separate sales from repairs, Orderry keeps them connected.
Book a personalized demo to see how tickets, scheduling, and billing work together.
Book a Demo
A repair starts, then stops because the part isn’t there. Counts are off, orders are wrong, and time gets lost.
Orderry keeps inventory tied to every repair, so stock updates as parts are used. What’s on the shelf, what’s reserved, and what needs reordering is always clear.
Parts catalogue with serial and IMEI tracking
Parts usage recorded per repair ticket
Low-stock alerts and auto-reorder
Vendor management and purchase orders
Barcode scanning for fast handling
Multi-location stock tracking
Margin visibility per part
“Orderry helped us streamline our operations both in the office and out in the field. Since switching, we’ve seen real growth, not just in how we work, but in how our customers respond. Engagement is up, and so is satisfaction.”
Field work often means delays, missing details, and paperwork that piles up.
Orderry App gives your team full access to tickets, parts, and customer info on their phone. Updates happen on-site and sync instantly, so nothing waits until later.
Full-featured mobile work order app
Capture photos and signatures on-site
Access full repair history anywhere
Add parts from the field
Customer sign-off at completion
Your employees can start shifts from anywhere, even across locations.
Easily convert repaired devices or vehicles into products and keep track of every sale.
Save time with AI tools that transcribe voice messages, write product descriptions, remove image backgrounds, and suggest smart replies.
Create checklists for different repair types to ensure work stays consistent across your team.
Identify devices or vehicles by scanning IMEI codes or VINs without manual entry.
See how long repairs actually take across jobs and technicians.
No matter how your shop is set up today, the goal is the same: keep repairs moving, stay organized, and get paid on time. Orderry adapts to how you work and brings everything into one platform.
If you work solo, you need to stay organized without slowing yourself down. Orderry keeps every repair, customer, and payment in one place, so you can manage your business professionally from anywhere.
If you run one shop, you need every repair tracked, every part accounted for, and every invoice sent on time. Orderry connects tickets, scheduling, inventory, and billing into one workflow that your whole team follows.
If you manage multiple locations, you need visibility and control without constant check-ins. Orderry keeps the counter, the bench, and the back office in sync, so you always know what’s happening across your business.
Try Orderry free for 7 days
See how Orderry runs your shop from end to end. Sign up today. No credit card required.
Orderry adapts to how different repair businesses actually work. Each industry gets its own terminology, workflow, and reporting.
Repair Shop Software FAQs
Sign up for a free trial, import your customers and parts, and open your first repair ticket. Most shops are set up and using Orderry within the same week.
Yes. Orderry supports importing customers, parts, and open tickets, so you don’t lose your data. Most shops are live in under a week, with a dedicated onboarding specialist guiding the migration.
Yes. Orderry integrates with QuickBooks and Xero with two-way sync for invoices, payments, and customer data. For anything not native, you can connect through API or Zapier.
Orderry works for solo technicians with a simple setup and no minimum team size. It also scales to multi-location shops with roles, permissions, and per-location inventory, so you don’t need to switch systems as you grow.
Yes. With the mobile app for iOS and Android, technicians can manage repairs from their phone, capture photos and signatures on-site, take payments, and access full job history. All data is synced back to the shop instantly.
