Shop Management Software

Repair Shop Management Software

Provide High-Quality Repair Work With Less Admin Effort

Orderry Fits Various
Shop Types

Electronics Repair

Computer Repair

Appliance Repair

Cell Phone Repair

Game Console Repair

Small Engine and Power Tools

Power Tool Repair

Small Engine Repair

Speed up business development with advanced quoting processes powered by Orderry

Efficient Repair Process

Repair tracking software lets you streamline every step of work order processing, spot inefficiencies, and eliminate manual work

Efficient Repair Process

Trackable Repair Workflow

Receive repair requests through various channels, prioritize repairs based on urgency and complexity, add parts from stock, and assign jobs and tasks to technicians in a few clicks.

Speed Up Admin Work

Repair shop software allows you to set rules for updating statuses, define status time limits, and use preset document templates and forms for common repair procedures.

Deadline Control

Deadline Control

Workflow Management

Workflow Management

Reporting Tools

Reporting Tools

Job Processing On the Move

The Work Orders app lets your techs conveniently process repair jobs and complete tasks on smartphones or tablets while always having up-to-date data.

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Attach photos and files to work orders

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Leave comments and customer notes and follow all actions done

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Scan QR codes from client documents to quickly find their work orders

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Add products and services by scanning their barcodes via the app

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Contact clients and colleagues in one tap

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Update statuses, send invoices, take payments, and complete jobs

Relevant and Timely Messages
Overdue work orders

Push-Notifications

Individual status chains

Taking Payments in the Field

Device service history

In-App Task Manager

All shop management tools you need at affordable prices—sign up for a 7-day free trial. No credit card required

Customer Management

Customer Management

From Prospects to Loyal Customers

With easy-to-access repair shop software, you can keep track of customer information, such as contact details, repair history, and preferences, and capture leads through multiple channels to convert them into customers in no time:

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Database of leads, clients, and their assets

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Individual discounts setup

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Comprehensive client profiles

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Lead management tools and reports

Streamlined Customer Communications

Ensure your clients get regular updates on the progress of repairs and are notified of upcoming appointments and promotions. Have all conversations in one repair service software and automate routine tasks like collecting customer reviews.

Connection with Facebook Messenger and Instagram Direct

Connection with Facebook Messenger and Instagram Direct

3 Rating Systems for Collecting Customer Feedback

3 Rating Systems for Collecting Customer Feedback

Twilio VoIP and SMS Gateway Integration

Twilio VoIP and SMS Gateway Integration

Inventory Management

Organized Stock of Parts

Track the inventory of spare parts and tools in the repair shop software to minimize delays and ensure that repairs can be completed on time.

Asset Warehouses

Keep track of devices, vehicles, and equipment your clients bring you in to get repaired. Digital warehouses of assets let you build a controllable process of managing clients’ belongings.

Inventory Management
Inventory Reports

Inventory Reports

Stock Level Control

Stock Level Control

4 Stocktaking Methods

4 Stocktaking Methods

Sales

Sales

Besides repairs, you can organize basic sales of accessories, spare parts, and repaired devices in Orderry repair shop software:

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Custom forms to perform a quick sale of products and services

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Instant sync of stock levels with online marketplaces

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Accepting client refunds

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Ad campaign effectiveness tracking

Automatic Calculation of Seller’s Commissions

Automatic Calculation of Seller’s Commissions

Sales Profit Report

Sales Profit Report

Direct Integration with Online Stores

Direct Integration with Online Stores

Scheduling of Jobs & Resources

Plan repairs, deliveries, and appointments in the repair shop software to effectively manage employee time, allocate company resources and impress customers with quality service.

Scheduling of Jobs & Resources
Automatic Notifications

Automatic Notifications

Appointment Scheduling

Appointment Scheduling

Mobile App For Shop Owners

Mobile App For Shop Owners

Use the Business Insights application to be constantly in the loop of what is going on in your repair shop in terms of performance and profitability.

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Overview of daily KPIs

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Quick contact with employees and clients

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Control of cashbox balances

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Two-factor authentication to strengthen account security

Financial Management Tools

Cash Flow Control

Organize financial transactions with cash flow items and track your expenses and incomes in a cash flow report.

Automated Calculations

Reduce manual tasks and eliminate double data entry with automation tools—repair business software calculates sales tax and payroll, and instantly synchronizes financial info with QuickBooks Online or Xero.

Financial Management Tools
Integrations with Accounting Software

Integrations with Accounting Software

Company and Location Cashboxes

Company and Location Cashboxes

Trackable Payment Settlements

Trackable Payment Settlements

Reporting & Analytics

Reporting & Analytics

Use data to streamline business operations and increase your repair shop’s profitability.

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20+ reports that you can generate in seconds

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Company Insights to see a big picture of your business

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Activity Log report to track all actions done in your account

Real-Time Dashboard

Real-Time Dashboard

Informed Decision-Making

Informed Decision-Making

Easy-to-Read Data

Easy-to-Read Data

Organize every aspect of your repair business on a single platform.
Sign up for a 7-day FREE trial

Orderry Helps Repair Shops Succeed

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Cloud-based repair shop tracking software accessible from any device

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Regular updates and backups

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Dedicated Customer Support via phone, chat, and email

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Self-serving Help Center

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4 interface languages

Orderry Helps Repair Shops Succeed

Speed up business development with advanced quoting processes powered by Orderry

FAQ

What is shop management software?

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Repair shop management software is a program designed to help businesses manage their day-to-day operations in a retail or service-based environment. It provides a centralized platform for businesses to handle inventory management, sales tracking, customer management, employee scheduling, and financial reporting. Shop management solutions streamline and automate various processes, allowing businesses to save time, increase efficiency, and improve overall productivity. It also gives business owners valuable insights and analytics to make informed decisions and optimize operations.

Does Orderry integrate with Stripe?

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Orderry software for repair shops will integrate with Stripe soon, enabling users to accept online payments in the system. With the integrated payment processing, you’ll offer your customers a seamless experience when they can choose whether to make credit or debit card payments.

Is Orderry suitable for businesses in the automotive industry?

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Absolutely! Orderry offers handy automotive shop software tools to manage everything from inspections, services, and repairs to auto parts sales. With automatic parts write-offs to work orders, status time limits, custom templates, and invoice generation, your shop can provide clients with an unforgettable auto repair experience.

What are the key features of repair center software?

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Basic features of a repair shop management solution include inventory management, CRM, appointment scheduling, billing and invoicing, and reporting and analytics. Inventory management is crucial for keeping track of parts and supplies, ensuring the repair shop has everything it needs to complete repairs efficiently. CRM helps the repair shop keep track of customer info, including contact details and repair history, allowing for personalized service and better customer experience. Scheduling automation streamlines booking and managing repair appointments, ensuring customers are served promptly. Billing and invoicing features of the service repair software enable the repair shop to quickly generate and send invoices and receive customer approvals, simplifying the payment process. Finally, reporting and analytics provide insights into key metrics such as revenue, repair times, and customer satisfaction, helping the repair shop make data-driven decisions and identify areas for improvement.

How do I manage customers and leads in my repair shop?

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The most effective way to manage customer relationships is by implementing a cloud-based CRM system like Orderry. Organizing customer data in the repair service management software allows you to easily access and update customer information, ensuring personalized service and efficient communication. Additionally, implementing lead management strategies, such as capturing leads through online forms or offering promotions, can help you track prospects and convert them into paying customers. Regularly following up with leads and providing exceptional customer service will also contribute to managing customers and leads effectively in your repair shop.

Can I use Orderry repair work order software to process work orders in the field?

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Absolutely! Your field techs can process repair orders via the Orderry Work Orders App on smartphones or tablets. Employees can access all active requests, process and complete them, leave comments, attach photos and files, follow the Event Feed and view documents, change statuses, accept payments, and contact managers and customers via the mobile application. It is free of charge for all Orderry users.

How can service and repair management software improve customer satisfaction?

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With such a solution, you can quickly address most of the potential issues, in line with creating marketing campaigns in a well-aligned and streamlined manner. Use service and repair software like Orderry to keep every technician, work, and job assignment always on track:

  • use a rich library of document templates and client profiles
  • streamline check-in for already existing customers
  • have nice structured customer accounts and supplier data.

What are the benefits of shop work order software for small businesses?

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This software allows you to create, track, and update work orders for various services, assign them to specific employees or teams, monitor progress, and generate reports. It helps streamline operations, improve efficiency, and ensure that repairs are completed on time and within budget. Repair shop software also allows businesses to prioritize work orders based on urgency or importance, track inventory and materials used for each order, and keep detailed records for future reference.

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