Get Organized With Orderry Software For Appliance Repair Business

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Appointment Scheduling

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Labour Management

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Inventory of Parts,
Tools & Assets

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Mobile & Tablet Apps
For Field Services



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Automate Admin Work To Focus On Customers

Deliver Excellent Customer Service

Orderry is an all-in-one appliance repair repair ticket software that helps you keep records of repair tickets and stay up-to-date with the progress:

  • Create accurate estimates hassle-free and convert them to repair tickets without re-entering data
  • Have an instant overview of all appliance repair jobs in the repair ticket table
  • Monitor the fulfillment and meet deadlines with the sequence of repair order statuses
  • Set up email/SMS notifications to customers or appliance repair technicians with status changes, on-my-way alerts, or review requests
  • Easily manage jobs from corporate clients—specify payers and clients in repair tickets and generate accurate invoices.

Process Repair Tickets Via a Handy Appliance Repair App

When dealing with services and fixes in the field, having all the data on clients and repair tickets easily accessible via the phone or tablet will save your employees much time and effort.


The Orderry Work Orders appliance repair mobile app makes it easy to view job details, update statuses, attach images, find info on works/services/materials added, leave comments, track what was already done, and accept payments.

Complement Your Time Management Talent With Appliance Repair Scheduling Software

Use the job scheduler software with a calendar interface to effectively plan your team’s workload and find a convenient time for clients in seconds. You can create repair orders and specify their duration in the calendar while on the phone with a client.

Conveniently Plan Employee Work Schedules

Record and schedule employees' work, days off, sick leaves, and vacations in appliance repair software.

  • Generate a schedule based on an already created template in seconds
  • See who works on what day to quickly assign a job or an appointment in the Scheduler
  • Automate the computing of employees' salaries based on the working time

Organize Inventory to Always Have Necessary Parts in Stock

Appliance repair service software helps create an effective storage system where every item is easy to find. Use the inventory features to:

  • Monitor stock levels of parts and materials and ensure only timely purchases
  • Spend less time looking for items with accurate storage in bin locations
  • Track repair ticket and equipment history with barcoding
  • Optimize routine work with stock take, postings, and deductions
  • See which repair tickets require ordering products from a supplier.



Orderry software for appliance repair business helps you
make a good impression on clients from the first contact

Streamline Customer Communications with Direct Integrations

Manage all client conversations in one place to catch every business opportunity. Orderry appliance repair CRM lets you connect social media pages (Facebook and Instagram) to CRM, set up employee access to chats, automate replies to common inquiries, and link conversations to client profiles and repair tickets.

Quickly Generate Professional-Looking Appliance Repair Invoices

Eliminate manual input with automatic print document generation. Use our library of customizable templates to set up any paper for daily operations. The appliance repair invoicing software will autofill most fields with client and repair ticket information so you won’t need to type it in every time.


You can also print, email, or send in WhatsApp quotes and invoices created in your corporate style.

Build a Loyal Customer Base with CRM for Appliance Repair

After some time, when you start gathering information about prospects and clients in your account, you’ll improve customer service by better understanding their behavior and needs. Based on the customer history data, you can develop an attractive discount system for your repeat customers, rewarding their trust, loyalty, and referrals. Appliance repair software will calculate individual discounts automatically in their future repair tickets.

Integrate with QuickBooks and Xero to Keep Accounting Data Up-to-Date

With this seamless integration, you’ll keep accounting records without stress. Invoices you create in appliance service software can be synchronized automatically or sent manually from repair tickets. The information about clients, products added, and taxes configured will also be immediately updated in QBO or Xero.



Effortlessly track your current financial stats in software for appliance repair business

Set Up a Flexible Payroll System to Reward Fixes, Sales, and Call-Outs

Automating payroll computing with appliance service software saves lots of time and headaches at the end of the month, especially if you have a piece-rate pay system that depends on employees’ roles, works performed, parts sold, etc.

  • Configure individual commissions for different activities, and set up penalties and bonuses.
  • Calculate hourly/daily/monthly salaries.
  • Enable coefficient pay based on experience and expertise to motivate your technicians to do more and better.

Easily Manage Your Taxes According to Local Laws and Regulations

Tax rates may vary depending on the works you do and the products you sell. But that’s not a problem in Orderry because different taxes can be applied for parts, repairs, services, and even their categories.


When working with documents, the total amount of taxes is displayed so your clients and you can see the taxes in the payment sum.

Track Employee Activity in Appliance Repair Software to Increase Internal Security

Monitor what users of your account do with the company’s data on a single page of the Activity Log report. You can find out who created, modified, or deleted objects in program documents, as well as recover deleted clients, tasks, invoices, cashboxes, goods, and warehouses in seconds.

Make the Best Possible Management Decisions Based on Real Data

Appliance repair management software allows you to track your key business performance indicators in real time or historically. The reports are interactive and visualized, so you can easily understand and use the data to improve business operations.


For example, see how many leads were converted into repair tickets, who from the tech team performed the most repairs, or what your primary income sources are.


Customize trends and diagrams according to your specific workflows to monitor essential numbers for your business growth.

Control Your Company’s Performance From Anywhere

View real-time data on repair tickets, part sales, income, employee efficiency, and company ratings in the Orderry Business Insights app.With just a few taps on your phone, you’ll know what’s happening with your business.



Why Work With Us

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Customer Support via Chat, Email, or Phone

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No Installation or
Time-Consuming Updates

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Self-Serving Help Center 
With How-Tos

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Automated Daily Back-Ups
and Data Encryption




You help homeowners save money through appliance repair.
We know how to streamline your business operations with appliance repair software.
Let’s collaborate!



Sign up to Orderry and get your hands on all features for free for 7 days.
No credit card required.

FAQ

How can I schedule jobs using Orderry appliance repair scheduling software?

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Use the Scheduler feature to plan to visit clients at a convenient time for them to perform the services you offer. It allows you to work with records, manage booking time effectively, and estimate the workload of employees and location resources. In addition, the system will automatically send out notifications with arrival times for streamlined client communication.

How can appliance repair service software improve my small business?

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Your appliance repair company will benefit from implementing cloud-based field service management software in the following ways:

  • You can connect office and field with real-time access to up-to-date data, appliance repair repair ticket forms, and enterprise-level features that will save your team lots of time on daily operations.
  • You will take client management in your appliance repair business to the next level. With key features like automatic on-my-way alerts, appointment reminders, and feedback requests, you will improve the communication process and build loyal client relationships.
  • Your en-route employees will focus on field operations instead of tedious admin tasks. With a few taps, they can process repair tickets on a tablet or via smartphone.
  • With the appliance repair invoice software, you can easily create and send professional invoices to your clients, track expenses, and manage inventory. This software also allows you to automate the billing process, reducing the chances of errors and late payments.

Does Orderry have a mobile app?

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Yes, it does and even two. For field employees or office staff that like moving around, there is the smartphone- and tablet-friendly Orderry Work Orders application for convenient repair tickets and payment processing. For appliance repair business owners and executives, Orderry offers the Business Insights app to quickly check essential business details and monitor payments and cash flow processes. Both applications are free for Orderry subscribers.

What features does field service software offer?

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This type of software typically includes features such as scheduling and dispatching, mobile workforce management, inventory management, and customer relationship management. It is commonly used by businesses that provide on-site services, such as home appliance repair, to help them streamline operations, improve efficiency, better manage their resources, reduce costs, and improve customer service.

What does it mean to have 7-day trial access?

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For everyone who wants to experience all the exciting features of Orderry, it is possible to use the platform free of charge for 7 days. When this trial period expires, you can select a subscription plan to continue using the service.

What is appliance repair booking software?

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This software solution is designed to help appliance repair businesses manage their scheduling and dispatching operations. It typically includes job scheduling and online booking possibility, dispatching, job history and tracking, and invoicing. With the appliance repair scheduling app, businesses can easily schedule appointments with customers, assign technicians to jobs, and track the progress of each job from start to finish. This helps to streamline the repair process, improve customer satisfaction, and increase overall efficiency.

What are the benefits of using appliance repair software?

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In some appliance repair businesses, an owner is often the only person in the company and has to do everything her/himself, which means managing inventory, scheduling, invoicing, contact with customers, and emails. This is a lot of work to keep up with these tasks. When working so hard on business-related things, you cannot spend as much time repairing appliances needed to keep your clients happy. This could lead to decreased revenue, fewer repair orders, and bad reviews.

The most helpful thing you can do in this situation is to start using professional appliance repair scheduling software. It will reduce your time on administrative tasks, giving you more time to complete other high-value jobs. The software will organize your entire appliance repair business and ensure customers get the best service:

  • process repair repair tickets in a trackable and automated way
  • conveniently schedule appointments via a built-in booking tool
  • quickly generate professional-looking estimates and invoices
  • access job details and repair history in one place
  • gain control over your spare parts inventory

Other benefits of appliance repair solutions: are synchronization with accounting software, inventory, risk management, HR, and, most importantly, real-time insights into business performance. You can build and organize an adequate stock, predict the expected lead time, track costs and expenses, eliminate human error risk, and more.

Orderry offers all of the above key features, including digital cashboxes, sales tax computing, tracking of customer reviews, bin locations for accurate storage, and analytics of different KPIs.

How can appliance repair management software help improve customer service?

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When routine tasks are automated, your appliance repair technicians can focus on servicing clients with minimal distractions. You don't have to worry about losing bids because you forgot to send an invoice or do not know when they last called.

Orderry software for appliance repair business levels up the quality of repairs and streamlines workflows by providing instant visibility into job progress, the repair team’s performance, and seamless communication:

  • efficient time scheduling of jobs and work schedules
  • automated appointment reminders, on-my-way alerts, and review requests
  • visibility into jobs, customer details, and addresses on the map via the Work Orders app
  • quick response time thanks to the direct integrations with VoIP, SMS, WhatsApp, Facebook Messenger and Instagram Direct

How can Orderry improve inventory control for appliance repair?

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As a significant percentage of appliance repairs are conducted at a business location, effective stock management is essential to maintain all the spares organized and easily accessible to appliance technicians. This task becomes more challenging when you open new locations and want to provide the same level of service in all your appliance repair centers.

With Orderry appliance repair software, you can monitor the stock levels over locations and the entire company in real time, which helps you lower the risk of shortages, product loss, and fraud. With automated features like the deduction of parts to repair tickets, low stock level alerts, and advanced access setup, you can reduce the costs invested in your stock and make it move.

Best Appliance Repair Software For Business

Want to get everything in place with orders, tasks, and job assignments? Need to have a 360-degree view into performance to make the best possible decisions? Then Appliance Repair Software and CRM toolkit for business by Orderry is just for you! Keep an eye on every process and single operation in your appliance repair shop, even without putting in a tremendous effort.

Benefits For Appliance Repair Shops

Orderry is an all-in-one software solution designed exclusively for service businesses. We can help you streamline:

  • appliance repair Orders and field Jobs
  • the very process of order processing
  • Supporting documentation
  • communication with your team and clients
  • Inventory and Financial management
  • client base, contacts, history of orders and payments
  • supplier base
  • VoIP communication records.

All this can be easily handled through intelligent process automation and a vast amount of customizable document templates, notifications, and order forms. And, even more importantly, you can instantly get a full summary report through any period of time using a smartphone or tablet, thanks to built-in automated reporting. Every piece of critical data is pulled together and displayed on the main supervisor’s dashboard. As a result, you and your team can free up tons of man-hours, eliminating the lion’s share of routine operations and gaining better control and simple reporting for every process in your shop.

Management And Reporting In A Single Interface

There are 5 different reporting groups in Orderry: “Finance”, “Orders”, “Inventory”, “SMS”, and “Others”. Every single report is generated automatically, based on all relevant information found in the system. You may also have nice structured data pulled together and displayed in real-time using the main supervisor’s dashboard. 

Watch your key performance metrics at any time you find it convenient, using a smartphone, PC, or tablet. Now you’re no longer limited with a strict schedule or physical location.

Financial Management

Orderry has a fully loaded reporting feature in the “Finance” group for you to:

  • quickly check the actual amount of cash available in different dash desks
  • track your cash flow and net income for orders within a selected period
  • automatically calculate payrolls due to be paid to each of your employees.

Get every piece of critical information generated just in a few clicks.

Quality Assurance And Profitability Analysis

Use reporting on Orders to quickly review all current information on new, closed, and pending orders. What’s more — here you can instantly check the actual income, either by service works or by a specialist. As a result, you will be able to prioritize the most profitable types of services, as well as the leading specialists with top results. To optimize your marketing budget, we recommend using the “How clients get to know about your business” report. 

As for SMS reporting, here you can check the SMS status (delivered / failed), and review the SMS text.

Here you may also run quick supervision of your team and get quality assurance for the whole Sales Department, draft budget for the future SMS broadcasting campaign, or get in touch with the client once again when you need to.

Use the “Others” tab to analyze the feedback from your clients, review the current rating of your company, or see the full login history in the system. Here you may also create a custom summary report for the CEO / business owner to be delivered automatically via email.

Inventory Management In Orderry

Use simple Inventory reporting for one-click:

  • review of Inventory transfers, write-offs, and items on stock
  • analysis of turnover for shorter cycle times
  • checklist of what products / materials need refilling.

Now you can estimate your future expenses for stock refill in advance, preventing shortages and purchasing products / materials at a better price. 

Orderry Is The Best Software For Appliance Repair Shops

We offer the best-in-class software solution designed exclusively for appliance repair service centers and home appliance repair shops. Make the most out of a single CRM-based toolkit, pulling together all you need to give a spur to rapid business development: from quick analytics and simple management to intelligent productivity-enhancing tools that will automate the lion’s share of routine you've been struggling with so far!

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