Inventory of Parts, Tools & Assets
App For Field Services
Orderry is an all-in-one appliance repair business software that helps you to quickly account service and repair requests and stay up-to-date with the progress:
When dealing with services and fixes in the field, having all the data on clients and work orders easily accessible via the phone will save your employees much time and effort.
With the Orderry App, it’s easy to view work order details, attach images, find info on works/services/materials added, leave comments, and track the Event Feed on what was already done.
Use the Scheduler feature with a calendar interface to effectively plan your team’s workload and find a convenient time for customers in seconds. You can create repair orders and specify their time duration right in the calendar and while you are on the phone with a customer.
Record and schedule employees' work, days off, sick leaves, and vacation.
Create an effective storage system in your appliance repair business where every item is easy to find. Use the inventory features to:
Eliminate manual input with automatic print document generation. Use our library of customizable templates to set up any paper you need for your daily operations. The program will then autofill most of the fields with customer and order information so you won’t need to type it in every time.
You can also print or email quotes, appliance repair work order forms, or invoices that are created in your corporate style.
After some time when you start gathering information about prospects and customers in your account, you’ll better understand their behavior and needs. With this in mind, you’ll be able to develop a powerful discount system for your repeat customers rewarding their trust, loyalty, and referrals.
Extend the possibilities of your appliance service software through various integrations via Zapier. Connect your account to eCommerce platforms, VoIP and SMS Gateways, Google products, social media, and more to improve your company’s performance.
Automating payroll computing will save you lots of time and headache at the end of the month. Especially, if you have a piece-rate pay system that depends on employees’ roles, works performed, parts sold, etc.
You can configure individual charges for different activities, calculate hourly and daily wages, set up rates and coefficient pay based on experience and expertise to motivate your technicians to do more and better.
Tax rates may vary depending on the works you do and the products you sell. But that’s not a problem in Orderry as different taxes can be applied for parts, repairs, and services and even their categories.
The total amount of taxes will be displayed when working with documents so your customers and you will see the taxes in the payment sum.
Monitor what users of your account do with the company’s data on a single page of the Activity Log report. You can find out who created, modified, or deleted objects in program documents, as well as recover deleted clients, tasks, invoices, cashboxes, goods, and warehouses in seconds.
In the Company Insights reports, you’ll be able to track your key business performance indicators in real-time or historically. They are interactive and visualized in a way that you can easily understand data represented in the reports and use it to improve business operations.
For example, see how many requests were converted into repair orders, who from the tech team performed the most repairs, or what are your main income sources.
Customize trends and diagrams according to your specific workflows to monitor numbers that are important for your business growth.
View real-time data on work orders, part sales, income, employee efficiency, and company ratings in the Orderry Boss app. Just a few taps on your phone and you’ll know what’s going on with your business right now.
No Installation or
Base With How-Tos
Automated Daily Back-Ups
and Data Encryption
Want to get everything in place with orders, tasks, and job assignments? Need to have a 360-degree view into performance to make the best possible decisions? Then Appliance Repair Software and CRM toolkit for business by Orderry is just for you! Keep an eye on every process and single operation in your appliance repair shop, even without putting in a tremendous effort.
Orderry is an all-in-one software solution designed exclusively for service businesses. We can help you streamline:
All this can be easily handled through intelligent process automation and a vast amount of customizable document templates, notifications, and order forms. And, even more importantly, you can instantly get a full summary report through any period of time using a smartphone or tablet, thanks to built-in automated reporting. Every piece of critical data is pulled together and displayed on the main supervisor’s dashboard. As a result, you and your team can free up tons of man-hours, eliminating the lion’s share of routine operations and gaining better control and simple reporting for every process in your shop.
There are 5 different reporting groups in Orderry: “Finance”, “Orders”, “Inventory”, “SMS”, and “Others”. Every single report is generated automatically, based on all relevant information found in the system. You may also have nice structured data pulled together and displayed in real-time using the main supervisor’s dashboard.
Watch your key performance metrics at any time you find it convenient, using a smartphone, PC, or tablet. Now you’re no longer limited with a strict schedule or physical location.
Orderry has a fully loaded reporting feature in the “Finance” group for you to:
Get every piece of critical information generated just in a few clicks.
Use reporting on Orders to quickly review all current information on new, closed, and pending orders. What’s more — here you can instantly check the actual income, either by service works or by a specialist. As a result, you will be able to prioritize the most profitable types of services, as well as the leading specialists with top results. To optimize your marketing budget, we recommend using the “How clients get to know about your business” report.
As for SMS reporting, here you can check the SMS status (delivered / failed), and review the SMS text.
Here you may also run quick supervision of your team and get quality assurance for the whole Sales Department, draft budget for the future SMS broadcasting campaign, or get in touch with the client once again when you need to.
Use the “Others” tab to analyze the feedback from your clients, review the current rating of your company, or see the full login history in the system. Here you may also create a custom summary report for the CEO / business owner to be delivered automatically via email.
Use simple Inventory reporting for one-click:
Now you can estimate your future expenses for stock refill in advance, preventing shortages and purchasing products / materials at a better price.
We offer the best-in-class software solution designed exclusively for appliance repair service centers and home appliance repair shops. Make the most out of a single CRM-based toolkit, pulling together all you need to give a spur to rapid business development: from quick analytics and simple management to intelligent productivity-enhancing tools that will automate the lion’s share of routine you've been struggling with so far!
Use the Work Order Scheduler feature to plan visiting clients at a convenient time for them to perform services you offer. It allows you to work with records and manage booking time effectively as well as estimate the workload of employees and location resources. In addition, the system will automatically send out notifications with arrival time for streamlined client communication.
Your appliance repair company will benefit from implementing a cloud-based business management solution in the following ways:
Yes, it does and even two. For field employees or office staff that like moving around, there is Orderry App for convenient work order processing on the go. Appliance repair business owners and executives will definately like the Orderry Boss App where they will review important business details, monitor payments and cash flow process. Both applications are available for iOS and Android users.
For everyone who wants to experience all exciting features of Orderry, there is a possibility to use the platform free of charge for 14 days. When this trail period expires, you will be offered to select a subscription plan to be able to continue using the service.