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Repair ticket software allows you to efficiently handle and track repair tickets from start to finish, ensuring nothing falls through the cracks. Easily create tickets for each repair request, assign them to specific team members, set priorities, track progress, and automatically update clients on the status of their repair.
Centralized Ticket management system
Keep all repair tickets organized in one place for easy access, prioritizing, and tracking
Secure more jobs by quickly
providing accurate estimates
with an online acceptance option
Customizable Workflow
Tailor the repair shop ticket
software to fit your unique repair
process and business needs
Track parts used in repairs, monitor stock levels, and organize the storage of clients’ assets
Optimize your repair ticket process with Orderry! Start a 7-day FREE trial today
“With Orderry, all my employees are more productive, which is easily shown on paper. I just now have to hire one technician to replace two. It's clearly made a big difference in how much each technician is putting out and what their output is every day, every month, and every week.”
Chris Eudy
Third Coast Guitar Repair
Chicago, USA
“Orderry is a polished solution for computer repair management. Everything looks well thought out and fine-tuned.”
Jonathan Nieves
Bits Tech Computers
Scarborough, Canada
Repair ticket management software helps techs focus on solving technical issues promptly, which increases productivity and customer satisfaction. With service bundling, automated status sequences, and notifications, techs can quickly process repairs without wasting time on administrative tasks.
Efficiently schedule in-mail repairs, on-site services, appointments, and employee schedules
Mobile & Tablet Apps
Benefit from full-cycle repair management and quick product sale on mobile devices
Bundles of Products and Services
Wrap standard services into a nice package, providing a clear value to prospecting clients
Automatic Detection by IMEI
Instantly check device specs and get them automatically added to a ticket
Ready for a quick tour across Orderry?
See all its benefits for your repair shop in a short demo.
Repair shop ticket management software provides a centralized platform for communication between techs and clients, keeping them connected throughout the repair process, reducing delays, and improving response time.
Keep track of customer information and preferences for personalized service, making clients feel valued and cared for throughout the entire repair process. Repair shop POS management ticket software records all interactions with prospecting and existing clients, allowing for better service and communication.
Sign up for a 7-day FREE trial to evaluate Orderry’s repair ticket management tools.
No credit card required.
Repair ticket software eliminates manual data entry, reducing the chances of costly mistakes and oversights when recording important information. Providing a structured and organized system for technicians to follow increases efficiency and accuracy in the repair process.
Analyze your repair shop’s performance by tracking the number of tickets raised, the time taken to complete repairs, individual technicians' output, and other KPIs of various business activities. Identify patterns, bottlenecks, and areas for improvement in repair processes.
Repair Ticket Software Integrations
FAQ
Repair shop ticket software is a digital tool used by repair shops to manage their workflow efficiently. It allows repair shops to create and track tickets for each repair job, keep track of inventory, schedule appointments, and communicate with customers. Ticketing system software helps streamline the repair process, reduce errors, improve customer service, and ultimately increase productivity and profitability for the repair shop. Modern repair shops must stay organized and efficient in today's competitive market.
Absolutely! Orderry helps repair shops efficiently manage their workflow by creating and tracking tickets for each repair job. Repair technicians can easily input information about the client, the device being repaired, and the issue needing to be fixed into Orderry. The software also helps keep track of inventory, schedule appointments, and manage payments. Sign up for a free trial and start streamlining your repair processes and providing better customer service.
To manage repair tickets efficiently, you’ll need the following features:
All these functions are available in Orderry’s repair ticket software. Sign up today and test all tools free during a trial period.
