Work Orders App

Work Order
App

Orderry App For Contractors and Field Service Teams

Удобный инструмент для работы с заказами на выезде
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Create work orders, assets, and clients

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Know what to do

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Follow the actions done

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Add works & parts

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Update statuses

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Comment & attach files

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Accept payments & close

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Quick contact

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Task manager

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Access Work Orders From Anywhere

Let your field technicians work efficiently with work orders from their mobile devices without wasting time on routine tasks and repetitive data entry. One tap and all active work orders are on the screen — searchable and easy to access.

Access Work Orders From Anywhere
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Сheck Work Order Details Before You Arrive
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Сheck Work Order Details Before You Arrive

Customers like it when field employees know what has to be done, what was done previously, and how it should be done. While on the way, your team can quickly check the essential information about new assignments, preferences of the customer, and service history.

Moreover, they can open the customer's address on maps right from the work order card.

Process Jobs Right in the Field
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Process Jobs Right in the Field

Simply open the app to create work orders/clients/assets, update statuses, add or delete services/spare parts/consumables, edit work order details, accept payments and close. Cut down on admin time and focus on the job.

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Business Invoicing and Payments On the Go
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Business Invoicing and Payments On the Go

Create, delete/restore inflows, outflows, and money transfers in cashboxes to keep track of essential data and improve financial accounting. Control cashbox balances and payments conveniently via the app.

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Keep Track Of All Changes

There is an Event Feed for assignment completion tracking in each work order. You can easily follow the activity history and control work progress there. Whoever works on the work order knows what is going on.

Keep Track Of All Changes
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Keep Colleagues Updated

Leave comments in the work order to keep information trackable and organized in one place. You can make them accessible for everyone involved in the process or keep them visible to you only.

Keep Colleagues Updated
Attach Photos and Files To Work Orders
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Attach Photos and Files To Work Orders

If you want to deliver a clear message fast, it’s sometimes better to show a photo than to describe it in all detail. Particularly if it’s a work order from a customer. The Work Orders Orderry application allows you to attach pictures and files to work orders so everyone immediately understands this service request.

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Quick Communication with Customers and Managers

Have questions or concerns after checking the work order details? You can call a responsible office manager or a customer via the app.

Quick Communication with Customers and Managers
Set Tasks for Employees
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Set Tasks for Employees

View the list of all tasks, find the ones you need, edit details, and create new tasks anytime and anywhere. And in the Event Feed, you will see the history of all changes from creation to completion of the task, as well as write a comment and attach a photo or file.

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Exciting?
Download Orderry App to boost technician productivity in the field

FAQ

How do I manage my work orders in the Work Order App?

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When in the field, log in to the Orderry App to open the general list of all active work orders and sort or filter them to find the one you need. When you open the work order card, you will see its details e.g., technicians assigned, works/materials added, equipment used, payments, and the Event Feed. You can edit general information about assignments, add services and materials or edit them. It is also possible to change the status of the work order. In the Event Feed, you can add a photo or a comment to the work order so other field team members can follow what was done.

Is there a built-in messaging option in the Work Order App?

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There is a convenient communication functionality for mobile users in the app. Just hit a comment icon to add a comment, tap the information icon to call the customer or manager, or copy the work order link.

How do I choose the right field service management tool for my small business?

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The main goal of using this type of management tool is to simplify the processing of daily tasks for your employees. As a result, they will complete workflows faster, increasing your business efficiency and customer satisfaction. A great benefit for users would be an easy-to-use assignment function that will allow you to track the daily work orders you receive from customers. Another useful feature is a built-in calendar for scheduling appointments and maintaining employees’ work schedules. The tool should also be capable of providing you with stock and asset management functions. And if you want to fully automate your business processes, look for a solution that offers various integration possibilities.

How much does the Work Order App cost?

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It is free for all Orderry users. You can download the application on the App Store or Google Play and sign in with the login credentials you used when creating your account in the Orderry system.

Are there reporting features in the Work Order App?

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No, there aren’t any business insights available in the Work Order App because this is an employee application. For business owners, we have another management app — Orderry Business Insights. It has advanced reporting & dashboards where you can track your company’s KPIs in real time or over a certain period.

Why do you need a Work Order App?

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There are plenty of reasons why an application for work order processing on the go is a must for service businesses:

  • streamline business operations so your employees can spend less time managing their routine tasks
  • avoid misunderstanding between field technicians and the back office thanks to the instant synchronization between the web version and the Work Order App
  • get rid of information clutter in messengers and be able to follow the history of works, maintenance requests, parts, invoices, and comments in one feed
  • notice any changes in work orders, and control the work progress at every stage.

Read more
Work Order App for Android: Work Orders Closing

Work Order App for Android: Work Orders Closing

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Work Order App for iOS: Work Orders Closing

Work Order App for iOS: Work Orders Closing

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The Best Ways To Keep Track Of Work Orders In Your Small Service Business

The Best Ways To Keep Track Of Work Orders In Your Small...

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  1. Orderry
  2. Work Order App for For Contractors and Field Service Teams