Orderry vs. RepairDesk

#1 RepairDesk Alternative

Orderry vs. RepairDesk

Orderry is your ultimate tool to enhance repair turnaround times and drive growth

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What is Orderry?

Orderry is one-for-all repair shop management software that streamlines the management of repairs, clients, and inventory, enhancing the overall operational efficiency of service-based companies. Orderry's focus on ticketing, inventory management, and in-depth analytics sets it apart, making it particularly appealing to businesses looking to enhance repair turnaround times and optimize inventory. Its user-friendly interface and personalized onboarding help businesses quickly adapt to the software. Orderry’s scalable pricing model allows smaller shops to access essential features without the burden of overwhelming costs while providing larger enterprises with more advanced plans to meet their increasing needs.

What is RepairDesk?

RepairDesk is a software platform for managing electronics and mobile device repair shops. While it offers many benefits for managing repair businesses, its pricing structure may be prohibitive for smaller shops or those just starting out, as the monthly fees can accumulate and strain budgets. Some users have noted a steep learning curve when first using the software, which can affect employee productivity. RepairDesk’s customer support has received mixed reviews with certain users expressing dissatisfaction with response times and the effectiveness of the solutions provided during technical issues. Additionally, some features lack the necessary customization options that larger, more established businesses may require, limiting scalability.

Orderry is a Popular Alternative to RepairDesk on Capterra

Orderry is a Popular Alternative to RepairDesk on Capterra

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Orderry vs. RepairDesk Feature Comparison Chart

Compare key features and functionalities of both solutions

Key features

Orderry

RepairDesk

Getting started

Free trial

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7-day free trial after signup (can be extended on request)

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Trial period is only available after a live demo

Onboarding assistance

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Customization

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Tickets, Estimates, Leads, Clients, Products, Assets

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Tickets, Clients

Live customer support

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Help Center & video tutorials

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Mobile Apps

Mobile app for employees (iOS & Android)

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Tablet app

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Mobile App for business owners

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Tickets

Repair ticket management

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Device auto-detection by IMEI

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Scheduler

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Kanban view

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Multiple repairs on an invoice

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Device repair history

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History of tickets and services

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Online estimate acceptance

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POS

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coming soon

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Inventory Management

Multiple warehouses in one location

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Extra fees

Allowed actions for employees in warehouses

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Bin locations

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Stocktaking

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4 methods

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1 methods

Automatic price calculation

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Print price tags

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Labels & barcodes

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Serial accounting

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Bundles

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Stock level control

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Clients

Client & Lead Management

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Customer Reviews

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5-point system, NPS, Like/Dislike

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Like/Dislike

Scheduled SMS

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Client tags

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Automatic notifications & reminders

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Employees

Employee work schedules

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Task manager

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Payroll

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Salary accrual

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Allowed actions in cashboxes and warehouses

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Clock In / Clock Out

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coming soon

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Finances

Cashboxes & Tax management

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Balances & Settlements

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Prepayment / Deposits / Refunds

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Multicurrency

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coming soon

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P&L

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Reports & Analytics

Tickets in Progress report

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Lead Conversion report

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Company Dashboard

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Company KPI report

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Integrations

Instant messaging

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WhatsApp, Facebook Messenger, Instagram

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Facebook Messenger

2-way SMS / VoIP / Email

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QuickBooks Online / Xero

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Stripe

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Marketplaces & Online stores

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Zapier

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Extra fees

API

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Extra fees

Customer Support

Live support via chat/email/phone

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Premium Support

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Watch live how Orderry can enhance your repair shop’s operational efficiency

Orderry vs. RepairDesk Pricing Comparison

Compare pricing plans of both software solutions

Prices per month

Orderry

RepairDesk

Free trial

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7-day free trial after signup

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Trial period is only available after a live demo

Starting price

39$

99$

2+ Locations

from 69$

from 149$

Unlimited tickets/invoices

from 69$

from 99$

Tailored onboarding included

from 99$

from 149$

API

from $39

from 149$

Enjoy a Smoother Daily Workflow

Orderry repair shop software streamlines your workflow, making it easier than ever to keep everything organized. With its user-friendly interface and powerful features, Orderry eliminates the hassle of juggling multiple systems, allowing you to focus on what really matters — providing excellent service to your customers.

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Streamlined repair processing to enhance repair turnaround times

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Advanced inventory management to track stock levels and supplier relationships

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CRM tools to manage client relationships and follow-ups

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Popular communication channels integrated into the platform for improved customer communications

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In-depth analytics and reporting tools to monitor business performance

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Customizable workflows to suit the specific needs of various service-based industries

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Compatibility with multiple devices for on-the-go management

Enjoy a Smoother Daily Workflow
Stay Connected and Efficient From Anywhere

Stay Connected and Efficient From Anywhere

With an intuitive interface and robust functionality, the Orderry Work Order app allows you to create, manage, and track repairs efficiently from anywhere. Whether in the shop or on the go, Orderry equips you with the tools needed to boost your techs’ productivity and customer satisfaction.

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Access all active tickets with just one tap on your smartphone or tablet

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Full-cycle repair management from ticket creation to completion

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Simplify sales process for products and services in-shop or on-site

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Select items easily from stock or scan barcodes for quick transactions

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On-site invoicing and payment options for enhanced client convenience

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User-friendly interface designed for quick navigation and efficiency

Let Orderry organize all your work on one convenient platform.
Sign up for a 7-day FREE trial now!

All-in-One Communication Hub

Optimize customer communication to enhance your repair shop's efficiency with Orderry’s repair ticket software. With all communication channels in one convenient place, Orderry integrates seamlessly with WhatsApp, Facebook Messenger, Instagram Direct, and offers 2-way texting capabilities, allowing you to manage all your conversations without the hassle of switching between multiple platforms. Streamline your processes by creating leads, estimates, and tickets directly from chat interactions, ensuring no customer query goes unanswered. With Orderry, work, sell, and get paid seamlessly within one platform, revolutionizing your customer service and boosting productivity.

All-in-One Communication Hub
Ensure Employees are Compensated Accurately and On Time

Ensure Employees are Compensated Accurately and On Time

Orderry service order software is your ultimate solution for efficient payroll management tailored for small and midsize businesses. Say goodbye to the hassle of manual calculations and error-prone Excel sheets. With Orderry’s comprehensive automated payroll system, you can streamline the entire payroll process, making it adaptable to any organizational structure. This powerful tool ensures error-free calculation of base salaries and various incentives, monitors real-time payroll amounts, and provides peace of mind with payroll accrual management — allowing you to focus on growing your business.

Take Control of Your Job Scheduling Process

Effortlessly manage jobs and technicians' schedules on a single platform. Designed to streamline your operation, Orderry job scheduling software provides a real-time overview of available resources, enabling you to balance employee workloads and maintain a steady flow of repairs. No more confusion or missed opportunities — with our intuitive calendar interface, checking planned jobs, and available time slots during client calls has never been easier!

Take Control of Your Job Scheduling Process

200+ Integrations

Maximize Orderry’s capabilities with seamless integrations

Integrations

Orderry’s High Scores on Trusted Software Comparison Platforms

Capterra
getapp
Software-Advice
G2

How to Switch from RepairDesk to Orderry

Switching from RepairDesk to Orderryis a successful and beneficial move for your business. Follow these steps to ensure a quick and smooth transition:

Sign up

Sign up to Orderry

Export

Export your data from RepairDesk and save it

Support

Reach out to Orderry's customer support for assistance during the transition process

Switch to Orderry today! 7-day free trial.
No credit card required.

Orderry vs. RepairDesk FAQs

Why is Orderry the best alternative to RepairDesk?

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Orderry is a compelling choice for repair businesses looking for comprehensive, efficient, and user-friendly management software. It is considered a strong alternative to RepairDesk for several reasons:

  • Orderry offers a user-friendly interface that simplifies the repair management process for repair shops, allowing users to navigate easily and efficiently.
  • It provides a comprehensive suite of features including inventory management, customer relationship management, online estimates, invoicing, and reporting tools that cater to the diverse needs of local repair businesses.
  • Orderry's pricing model is more flexible for different business sizes, making it accessible for startups and established companies.
  • The software’s customizable workflows enable businesses to tailor the system according to their specific processes, enhancing productivity.
  • Orderry focuses on providing excellent customer support, ensuring users receive assistance whenever needed.
  • The software also offers seamless integrations with various third-party applications for automation capabilities.

Why is Orderry the best choice for small and medium-sized businesses?

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Orderry stands out for small and medium-sized businesses because it offers a comprehensive, user-friendly platform that streamlines operations, manages inventory, and enhances customer relationships. Its intuitive design allows businesses to easily track sales and services, manage tickets, and monitor performance metrics in real time. Additionally, Orderry provides customizable features that cater to the specific needs of various industries, making it adaptable for different business models. With affordable pricing and excellent customer support, Orderry helps small and medium-sized businesses improve efficiency, save time, and drive growth.

How do the pricing plans of Orderry and RepairDesk differ?

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Orderry and RepairDesk offer distinct pricing plans tailored to different business needs and sizes. Orderry typically employs a subscription model with tiered pricing based on the number of active users and features required, making it adaptable for various business scales, from small repair shops to larger enterprises. Their plans often include a range of functionalities like inventory management and reporting features, which increase with higher tiers. In contrast, RepairDesk primarily focuses on a per-store pricing structure, allowing businesses to pay a flat fee for a single location. While both platforms provide essential tools for repair shops, their pricing structures reflect their unique approaches to market segmentation and customer preferences.

Which software offers better customer support for users?

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When comparing customer support between Orderry and RepairDesk, it appears that Orderry offers more robust options for users. Orderry provides multiple channels for support, including live chat, email, and phone support, which allows for prompt responses and assistance during critical times. Their comprehensive help center and tutorial videos facilitate self-service options for users seeking quick solutions. While RepairDesk has a support system in place, it may not be as extensive or responsive as Orderry's offerings. The combination of easily accessible support and informative resources positions Orderry as the better option for users seeking reliable customer support.

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