Social Media CRM

Social Media CRM

All-in-One CRM Platform with Social Media and Messenger Integration

Connect messengers, social media, email, and SMS to Orderry’s multichannel CRM platform. Automate replies, assign chats to staff, and respond from mobile or desktop.

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2-way integrations with WhatsApp, Instagram, Gmail, SMS

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Mobile messaging app

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AI tools for faster replies

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Link chats to clients, jobs, and sales

Highly Rated on Capterra, G2, and More

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Unified Inbox for Messengers and Social Media

Your customers message you on different platforms. Without a centralized system, teams miss requests, and you lose sales. Orderry’s customer management software brings multiple channels of communication together and connects them to your workflows.

WhatsApp (2-way)

WhatsApp (2-way)

SMS (2-way)

SMS (2-way)

Gmail (2-way)

Gmail (2-way)

Двосторонні SMS

2-way Outlook (coming soon)

Convert Chats into Sales with Messengers and Social Media CRM Integration

Turn every conversation into an opportunity. With one app for all conversations, your team can respond faster and close more deals without switching tools.

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Link chats from different channels with customer profiles and sales

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Assign team members to conversations

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Start a new conversation with a client first (proactive messaging)

Convert Chats into Sales with Messengers and Social Media CRM Integration
Mobile CRM for Social Media, Messengers & SMS

Mobile CRM for Social Media, Messengers & SMS

Your office is wherever your phone is. The Orderry mobile App includes full messaging functionality, saving you time and accelerating sales.

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Smart search by name or message text

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Send photos, files, and videos directly from your phone

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Push notifications for new messages

AI Tools for Faster Replies in WhatsApp & Social Media

Speed up communication and deliver better service with AI-powered automation. Orderry saves you time and helps your team focus on meaningful interactions that drive sales.

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Auto-transcribe voice messages

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Smart reply suggestions in chats

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AI writing assistant for faster responses

AI Tools for Faster Replies in WhatsApp & Social Media

Start Your Free Trial

See how easy it is to connect your messengers and start converting chats into sales. No credit card required.

Smart Tools for Messaging and Social CRM: Templates, Tags & Filters

Smart Tools for Messaging and Social CRM: Templates, Tags & Filters

Orderry gives you everything you need to manage customer communication with speed and clarity. Use advanced tools to organize chats, prioritize urgent conversations, and streamline your employee management.

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Custom message templates

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Instagram & Facebook comment replies

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Secure access rights for your team

Summary: Why Choose Orderry for Messengers and Social Media Management?

Orderry is a multi-channel communication software that organises all your customer messages into one system, automatically linking chats from messengers and social media with jobs, sales, and client records. Respond faster with AI tools, keep a complete communication history, deliver better service, and turn more conversations into revenue.

Why Businesses Choose Orderry for Multichannel CRM

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Messenger, email & SMS — all customer chats in one CRM.

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Unified chat inbox.

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Full mobile access.

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Integrated with job scheduling software, sales, and client records.

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AI tools for faster replies.

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Saves time, improves customer service, boosts sales.

Summary: Why Choose Orderry for Messengers and Social Media Management?

Make Orderry Work for You

Let us show you how to tailor chat management and CRM tools to fit your workflow.

Make Orderry Work for You

FAQ: CRM for Messengers & Social Media

What is a multichannel CRM for messengers and social media?

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A multichannel CRM consolidates communication from WhatsApp, Instagram Direct, Facebook Messenger, Gmail, SMS, and more into one unified system. This centralization enables teams to manage all customer interactions efficiently from one inbox.

Which channels does Orderry support, and are there any limits?

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Orderry can be integrated with the following channels:

  • Messengers (WhatsApp, FB Messenger)
  • Social networks (Instagram, Facebook)
  • Email (Gmail and Google Workspace)
  • VoIP and SMS

There's no limit on the number of connected accounts per channel.

How does integrating messengers into a CRM benefit my business?

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Integration streamlines communication, reduces response times, improves customer service, and turns chats into deals, while linking interactions to jobs, profiles, and sales pipelines. Expect better engagement, higher conversion rates, and increased efficiency.

Does Orderry have a mobile app for messaging?

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Absolutely. The Orderry App offers full messaging functionality: smart search, file and photo sharing, push notifications, voice transcription, and direct access to sales/job data, all optimized for on-the-go use.

Do chat integrations with Orderry offer AI features for faster replies?

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Yes. Orderry includes auto-transcription of voice messages and AI-generated smart reply suggestions. These tools reduce response time, improve service quality, and help teams focus on complex queries.

Can I create jobs or orders directly from messages?

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Yes. With Orderry, chats from any channel can be converted into jobs, orders, or tickets. Everything is linked to client profiles, ensuring full communication history and an efficient workflow.

How do businesses use CRM for Messengers to boost sales?

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Service businesses, field teams, eCommerce sellers, and repair shops use Orderry to:

  • Respond to messenger inquiries instantly
  • Send proactive offers and promotions
  • Track customer history across channels
  • Turn chat inquiries into repeat sales and service bookings

This improves loyalty, marketing effectiveness, and revenue per customer.

  1. Orderry
  2. Social Media CRM