Key features
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Orderry is the best choice for small-to-mid repair shops that need an easy-to-use, all-in-one platform with live support. RepairShopr works better for larger teams that prioritize advanced ticketing features and don’t mind a steeper learning curve.
Orderry: Best for ease of use, live onboarding, and affordable all-in-one management.
RepairShopr: Best for complex ticketing and documentation needs.
Value: Orderry offers more features at a lower starting price.
What Makes Orderry Stand Out?
Orderry’s repair shop software combines repair ticketing, inventory, payroll, scheduling, and customer communication into one platform, with personalized onboarding and live support to get you running quickly.
How Does RepairShopr Compare?
RepairShopr focuses on repair ticketing, documentation, and invoicing. It’s packed with features but can be complex for new users, and live support is limited, which may slow onboarding for small teams.
Compare key features and functionalities of both systems
Key features
Orderry
RepairShopr
Getting started
Free trial
Free onboarding assistance
Live customer support
Data import and export
Help Center & Video tutorials
Recommendations from the Customer Success Team
Customization
Tickets, Estimates, Leads, Clients, Products, Assets
Tickets, Clients
Mobile Apps
Mobile app for employees (iOS & Android)
Tablet app for employees
Mobile App for business owners
Tickets
Repair ticket management
Device auto-detection by IMEI
Kanban view
Scheduler
Online estimate acceptance
E-Signature
History of tickets and services
Invoices
POS
coming soon
Inventory Management
Multiple warehouses in one location
Responsible storage of client assets
Allowed actions for employees in warehouses
Bin locations
Stocktaking
4 methods
2 methods
Serial accounting
Print price tags
Labels & barcodes
Bundles
Location-based prices
Stock level controls
Clients
Client & Lead Management
Customer Reviews
5-point system, NPS, Like/Dislike
Responding to feedback depending on the client's score
Client discounts
Client tags
Automatic notifications & reminders
Scheduled SMS
Employees
Employee Hours (Schedule / Timesheets)
Clock In / Clock Out
web version and mobile app
web version and mobile app
Payroll & accrual
Allowed actions in cashboxes and warehouses
Advanced user access rights settings
Task manager
Finances
Cashboxes & Tax management
Balances & Settlements
Prepayment / Deposits / Refunds
Multicurrency
coming soon
P&L
coming soon
Reports & Analytics
Company KPI report
Company Dashboard
Reporting on repairs / sales / leads / finances / employees & stock
Effectiveness of marketing campaigns
Integrations
Instant messaging
Facebook Messenger / Instagram / WhatsApp
2-way SMS / VoIP / Email
Accounting software
QuickBooks Online / Xero
Payment gateways
Stripe
Worldpay, Authorize.net, Stripe, Square, PayPal
Ticket Status widget
Online Connectors
Zapier, Make
API
Customer Support
Live support via chat/email/phone
Account setup assistance
Webinars for employees
Assistance with third-party service integrations via API
Direct communication with product developers
See how Orderry can transform your business
Watch in a live demo how easily Orderry can streamline daily operations in your repair shop.
Compare pricing plans of both software solutions
Prices per month
Orderry
RepairShopr
Free trial
Starting price
39$
69.99$
Limitations of the minimum paid plan
100 tickets/sales
75 tickets & invoices
Employee accounts included in the minimum paid plan
2
0
2+ Locations
from 69$
from 149.99$
Unlimited tickets/invoices
from 69$
from 139.99$
Tailored onboarding included
from 99$
Premium support included
from 199$
Orderry is the one-stop service software for small businesses looking to streamline their operations and improve customer satisfaction. With features such as online estimate acceptance, automatic detection by IMEI, inventory management, payroll, and job scheduling, it’s easy to manage all aspects of your repair shop business, even when just starting out.
User-Friendly Interface
An intuitive interface makes it easy for employees to learn and use the software effectively.
Generate detailed reports on repair jobs, inventory, and more to help you make informed business decisions
Cloud-Based
Access your data from anywhere with an internet connection for flexibility and convenience
Secure Data Storage
Keep sensitive customer information and business data safe with reliable encryption and security measures
Integrations
Orderry works seamlessly with other tools and platforms to enhance productivity and streamline operations
The Orderry Work Orders app is your all-in-one full-cycle repair ticket management solution. With just one tap on a smartphone or tablet, you can access all active tickets on the screen, ready to work on. This app also simplifies the process of selling products and services in the shop or on-site, allowing you to select items from a list or scan barcodes within the app. Streamline your repair management process and improve client satisfaction with convenient on-site invoicing and payment options.
On-the-go ticket processing
Quick sales of products and services
Convenient barcode scanning feature
Accept payments in the field
Estimate and Invoice clients on-site
Mobile access to client details
Check service history and client preferences
View the client address on the map before arrival
Start completing more repairs in less time with Orderry.
Sign up today!
Orderry repair ticket management software is your ultimate solution for streamlining customer communication. With seamless integrations for WhatsApp, Facebook Messenger, Instagram Direct, and 2-way texting, you can manage all your conversations in one convenient window without ever leaving the platform.
Create leads, estimates, and tickets directly from the chat's sidebar
Categorize chats into active and closed to keep track of unanswered messages
Assign conversations to employees and set access rights for better organization
Work, sell, and get paid all within the Orderry platform
Stay connected with customers in real time for better customer service
Boost productivity by centralizing communication and eliminating the need to switch between multiple apps
Orderry service order software simplifies the payroll management process in repair shops and easily fits into their unique incentive systems. With its full-service payroll module, you can ensure accurate and timely employee payments without manual calculations and Excel sheets.
Easily configure automatic calculation of hourly, daily, or monthly base salaries, including commissions, bonuses, and penalties
To motivate your team, set up commissions based on employee activities such as repairs, product sales, or service additions
Manage and make employee payouts stress-free, ensuring timely and accurate payments within your preferred time frame
Allow employees to track their monthly payroll, understand how their salary is calculated, and view their expected payment amounts with the Employee Balances feature in Orderry
Balance your employees' workload and efficiently plan work schedules for multiple locations in Orderry. With features like convenient calendar views, appointment scheduling, estimated work durations, and a quick search for available technicians, the order scheduling software ensures that your employees' schedules do not overlap or gap.
Convenient calendar view for easy scheduling
Plan workload for technicians and company resources to avoid scheduling conflicts
Easily assign jobs and appointments in the software
A quick search for available technicians for specific jobs
See employees' working hours, vacations, and days off at a glance
Maximize Orderry’s capabilities with seamless integrations
Orderry’s High Scores on Trusted Software Comparison Platforms
“Orderry has a clean interface with many features and customization options. It helped us improve communication, cost tracking, process management, and customer service.”
Jonathan Nieves
CEO
Bits Tech Computers
By analyzing reviews from the user community and data from online sources and social networks, G2 scores repair shop software to provide a comprehensive overview of the top products in the market. In this G2 Grid®, Orderry is ahead of RepairShopr in the easy-to-use repair shop software rating.
Switching from RepairShopr to Orderry is a successful and beneficial move for your business. Follow these steps to ensure a quick and smooth transition:
Sign up to Orderry
Export your data from RepairShopr and save it
Reach out to Orderry's customer support for assistance during the transition process
Switch to Orderry today! 7-day free trial.
No credit card required.
Orderry vs. RepairShopr FAQs
The key differences between Orderry and RepairShopr lie in their features and pricing options. Orderry is geared toward local businesses that require a unified platform for organizing all their work routine, from tickets, clients, and inventory to finances, payroll, and analytics. It offers onboarding assistance and live support services to help busy entrepreneurs and those without software experience quickly get the system up and running the way they need. On the other hand, RepairShopr focuses more on ticketing and invoicing for repair shops.
In terms of ease of use, Orderry is known for its user-friendly interface and intuitive design, making it easy for users to navigate and utilize its various features. On the other hand, some users find RepairShopr more complex and overwhelming due to its wide range of features, requiring a steeper learning curve.
While both platforms offer comprehensive solutions for small businesses, Orderry offers a simple pricing structure with a monthly subscription fee based on the number of users. In contrast, RepairShopr offers a more complex pricing model with additional costs for added features and integrations. Orderry is more suited for smaller businesses looking for a straightforward solution, while RepairShopr may be better for larger businesses with more specific needs and a higher budget for software solutions.
Yes, both Orderry and RepairShopr can integrate with other third-party tools. By integrating with accounting software, messaging tools, e-commerce platforms, and more, these software products enhance functionality and provide a more comprehensive solution for businesses. This flexibility in integration improves workflow efficiency and allows for customization based on specific business needs, making them more versatile and adaptable to different industries and business models.