Key features
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If you want a repair shop platform that’s easy to use, budget-friendly, and comes with live support and mobile access, Orderry is the way to go. RepairDesk is feature-packed, but it’s more expensive and takes longer to master.
Orderry: Best for small to mid-sized shops that just want everything in one place.
RepairDesk: Good for teams that need advanced tools and don’t mind complexity.
Value: Orderry gives you more for your money.
What Makes Orderry the Best RepairDesk Alternative?
Orderry is repair shop management software that combines repair ticketing, inventory, CRM, scheduling, payroll, and analytics into one platform. It’s quick to set up, works from anywhere with mobile apps, keeps you connected with customers, and offers flexible pricing that grows with your business.
How Does RepairDesk Compare?
RepairDesk is a feature-rich platform for electronics and mobile device repair shops. It offers strong ticketing and invoicing features, but higher pricing and limited customization make it less accessible for smaller shops. Some users also report longer onboarding and mixed customer support experiences.
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Compare key features and functionalities of both solutions
Key features
Orderry
RepairDesk
Getting started
Free trial
Onboarding assistance
Customization
Tickets, Estimates, Leads, Clients, Products, Assets
Tickets, Clients
Live customer support
Help Center & video tutorials
Mobile Apps
Mobile app for employees (iOS & Android)
Tablet app
Mobile App for business owners
Tickets
Repair ticket management
Device auto-detection by IMEI
Scheduler
Kanban view
Multiple repairs on an invoice
Device repair history
History of tickets and services
Online estimate acceptance
E-Signature
Invoices
POS
coming soon
Inventory Management
Multiple warehouses in one location
Extra fees
Location-based taxes
Allowed actions for employees in warehouses
Bin locations
Stocktaking
4 methods
1 methods
Automatic price calculation
Print price tags
Labels & barcodes
Serial accounting
Bundles
Location-based prices
Stock level control
Clients
Client & Lead Management
Customer Reviews
5-point system, NPS, Like/Dislike
Like/Dislike
Scheduled SMS
Client tags
Automatic notifications & reminders
Employees
Employee Hours (Schedule / Timesheets)
Clock In / Clock Out
web version and mobile app
web version and mobile app
Task manager
Payroll
Salary accrual
Allowed actions in cashboxes and warehouses
Finances
Cashboxes & Tax management
Balances & Settlements
Prepayment / Deposits / Refunds
Multicurrency
coming soon
P&L
coming soon
Reports & Analytics
Tickets in Progress report
Lead Conversion report
Company Dashboard
Company KPI report
Integrations
Instant messaging
WhatsApp, Facebook Messenger, Instagram
Facebook Messenger
2-way SMS / VoIP / Email
QuickBooks Online / Xero
Payment gateways
Stripe
Stripe, PayPal, Repairdesk Payments
Marketplaces & Online stores
Online Connectors
Zapier, Make
Extra fees
API
Extra fees
Customer Support
Live support via chat/email/phone
Premium Support
See how Orderry can transform your business
Watch live how Orderry can enhance your repair shop’s operational efficiency.
Compare pricing plans of both software solutions
Prices per month
Orderry
RepairDesk
Free trial
Starting price
39$
99$
2+ Locations
from 69$
from 149$
Unlimited tickets/invoices
from 69$
from 99$
Tailored onboarding included
from 99$
from 149$
API
from $39
from 149$
Orderry repair shop software streamlines your workflow, making it easier than ever to keep everything organized. With its user-friendly interface and powerful features, Orderry eliminates the hassle of juggling multiple systems, allowing you to focus on what really matters — providing excellent service to your customers.
Streamlined repair processing to enhance repair turnaround times
Advanced inventory management to track stock levels and supplier relationships
CRM tools to manage client relationships and follow-ups
Popular communication channels integrated into the platform for improved customer communications
In-depth analytics and reporting tools to monitor business performance
Customizable workflows to suit the specific needs of various service-based industries
Compatibility with multiple devices for on-the-go management
With an intuitive interface and robust functionality, the Orderry Work Orders app allows you to create, manage, and track repairs efficiently from anywhere. Whether in the shop or on the go, Orderry equips you with the tools needed to boost your techs’ productivity and customer satisfaction.
Access all active tickets with just one tap on your smartphone or tablet
Full-cycle repair management from ticket creation to completion
Simplify sales process for products and services in-shop or on-site
Select items easily from stock or scan barcodes for quick transactions
On-site invoicing and payment options for enhanced client convenience
User-friendly interface designed for quick navigation and efficiency
Let Orderry organize all your work on one convenient platform.
Sign up for a 7-day FREE trial now!
Optimize customer communication to enhance your repair shop's efficiency with Orderry’s repair ticket software. With all communication channels in one convenient place, Orderry integrates seamlessly with WhatsApp, Facebook Messenger, Instagram Direct, and offers 2-way texting capabilities, allowing you to manage all your conversations without the hassle of switching between multiple platforms. Streamline your processes by creating leads, estimates, and tickets directly from chat interactions, ensuring no customer query goes unanswered. With Orderry, work, sell, and get paid seamlessly within one platform, revolutionizing your customer service and boosting productivity.
Orderry service order software is your ultimate solution for efficient payroll management tailored for small and midsize businesses. Say goodbye to the hassle of manual calculations and error-prone Excel sheets. With Orderry’s comprehensive automated payroll system, you can streamline the entire payroll process, making it adaptable to any organizational structure. This powerful tool ensures error-free calculation of base salaries and various incentives, monitors real-time payroll amounts, and provides peace of mind with payroll accrual management — allowing you to focus on growing your business.
Effortlessly manage jobs and technicians' schedules on a single platform. Designed to streamline your operation, Orderry job scheduling software provides a real-time overview of available resources, enabling you to balance employee workloads and maintain a steady flow of repairs. No more confusion or missed opportunities — with our intuitive calendar interface, checking planned jobs, and available time slots during client calls has never been easier!
Maximize Orderry’s capabilities with seamless integrations
Orderry’s High Scores on Trusted Software Comparison Platforms
“Orderry has a clean interface with many features and customization options. It helped us improve communication, cost tracking, process management, and customer service.”
Jonathan Nieves
CEO
Bits Tech Computers
Switching from RepairDesk to Orderryis a successful and beneficial move for your business. Follow these steps to ensure a quick and smooth transition:
Sign up to Orderry
Export your data from RepairDesk and save it
Reach out to Orderry's customer support for assistance during the transition process
Switch to Orderry today! 7-day free trial.
No credit card required.
FAQs: RepairDesk vs. Orderry
Orderry is easier to adopt, has more flexible pricing, and provides better live support. It’s ideal for small-to-mid shops that want to streamline operations without overspending.
Orderry is more budget-friendly and easier to learn, making it a better fit for startups and growing repair businesses.
Orderry offers tiered pricing based on users and features, making it scalable. RepairDesk uses per-store pricing, which can be costlier for multi-location shops.
Orderry provides live chat, email, and phone support, plus a comprehensive help center, giving it an edge over RepairDesk’s more limited support options.