Auto Repair Shop Software

Auto repair shop software is a comprehensive software or system explicitly designed for the needs of automobile repair shops. It typically includes appointment scheduling, cloud-based repair orders, inventory management, CRM, auto repair bills and invoices, online payment processing, automated emails to customers, and reporting. Automotive repair software helps streamline the operations of commercial repair shops by automating various tasks and processes, improving efficiency and productivity. It also allows for better organization and tracking of customer information, inventory, and financials. Overall, the repair shop management software is aimed at helping auto repair shops run smoothly and effectively, ultimately enhancing customer satisfaction and profitability.

As a business owner, you and your technicians can use many repair shop systems to organize work and simplify day operations. One of them is auto repair shop software. It allows garage owners to automate processes in various areas of business activity (customer service, inventory, employees, financial management, logistics, and sales). You can use specialized solutions to manage a single business area, like inventory management or accounting, or comprehensive auto repair software that covers most business needs.

Unlike other auto repair shop software, Orderry is an all-in-one solution that helps independent auto repair shops keep track of inventory, employees, labor costs, and finances, control the shop's expenses and income, and unify their customers' contact information and past work orders into a single database. It will improve both your techs’ efficiency and customer experience, allowing you to analyze all business processes and find ways to improve them both individually and individually.

For mobile mechanics, cloud-based shop management software and mobile-friendly is ideal. It should include work order processing, detailed invoices, and parts inventory management. You should also be able to access your customers' data fleet maintenance and vehicle repair history from any device and location, send estimates to customers in a few clicks, and gain complete control over your KPIs.

Among the most powerful features is the ability to create and manage work orders, capture customer information, track inventory, and control finances. The optional features of comprehensive auto repair software that may be beneficial but are not necessary include:

• Work order processing. Your new system should be capable of keeping records of repair and maintenance services, assigning technicians, monitoring deadlines, and notifying customers via email or SMS about status updates. Other vital features include sending estimates and invoices to customers, quick labor cost calculation, and automated writing-off of parts from stock. It will also benefit your mechanics if your chosen software offers a mobile application to access customer information, process work orders, add spare parts, share vehicle photos, accept payments, and send estimates to customers from their smartphones or tablets.
• Customer relationship management. As clients are crucial to automotive businesses, you must recognize the tools to manage their data most effectively. Look for functions like a real-time database, auto-filling of contact information in documents and forms, integrations for online booking, automated customer communication like sending status updates or requests for customer reviews, and flexible discount setup. These features will help you increase loyalty and customer trust.
• Auto repair invoice creation. Your mechanics should be able to generate invoices from work orders quickly and easily. This is possible when your software offers custom templates to adjust to your company branding, auto-filling client and vehicle information, and sending via the client's preferred communication channel.
• Inventory control. Theft and spare parts, equipment, and tools shortages are common problems in automotive repair shops and auto parts stores. Functions such as inventory levels, trackable warehouse operations, and stocktaking will help you avoid them. And with serial accounting, your employees can quickly scan inventory and update your stock.
• Payroll automation. Auto shop owners often spend a lot of time calculating employee salaries, especially when they have a percentage-based incentive system. Automation of this process will reduce time and eliminate calculation errors.
• Analytics and reporting tools. A good auto repair shop program collects, organizes, and displays data conveniently, such as reports and charts. This will save you time when processing information and allow you to see a clear picture of your company's health and make informed decisions.

When choosing auto repair shop software, these are the main features worth paying attention to. Orderry has all the above tools and mobile apps for managers and employees, vehicle tracking across locations, appointment scheduling, assortment analysis, service history tracking, flexible access settings for employees, and other valuable features that you can test for free during the trial period.

This common feature in Orderry helps a car repair shop keep track of the parts they have in stock and the parts they need to order. This can help ensure that the shop always has the parts they need on hand, which can help minimize the time it takes to repair a car. Additionally, the inventory control system will ensure that the shop does not overstock parts, which can lead to wasted money.

Some best practices for dealing with appointment requests include:

• Implementing an electronic system for tracking appointments
• Ensuring that both the customer and the shop confirm appointments
• Making sure that the shop is prepared for the appointment, including having the right parts and personnel on hand
• Keeping customers informed of any changes or delays in their appointment
• Following up with customers after their appointment to ensure they were satisfied with the service

Orderry automotive software solution will allow auto repair shop owners to keep track of all appointments, reschedule them, create work orders right in the Scheduler, and notify customers of any changes and the status of car repairs. After the appointment, the system will send out a review request to customers asking them to rate the service quality. The Work Order Scheduler is also integrated with the Employee Work Schedules, allowing you to keep track of the billable hours of your mechanics.

Each person who visits your shop is a potential lead. To ensure you are not overlooking prospects, you should use a cloud-based auto repair solution for managing client base and customer communication. This could include recording customer contact information, tracking the work done on their vehicle, and recording any conversations between the customer and the shop staff. By doing this, you will be able to keep track of every customer who visits the shop, and you can follow up with them if necessary.

In Orderry, you can create a list of marketing campaigns you run and link it to a work order or sale form. Then, you can assess their effectiveness in a separate report.

There are a few key ways to ensure that you are doing your best when managing different types of services if you operate in the automotive industry. One is to have a system for tracking customer information and vehicle history. This will help you keep track of the work that has been done on each vehicle and ensure that no job is duplicated. It is also essential to have a scheduling tool for appointments and service requests. This will help ensure that cars are serviced on time and that customers are informed of any delays. Finally, you should have a system for tracking inventory and ordering parts. This way, you will have the parts you need when you need them and won’t be overstocked or understocked.

Orderry combines all the described functionality into an all-in-one success platform empowering automotive repair businesses to effectively run all operations.

Yes, it can. Orderry is auto repair software for all of your needs—besides customer and work order management, you can efficiently track and manage your inventory of parts and supplies. The software provides real-time updates on stock levels, alerting the shop when certain items are running low and need to be replenished. This helps prevent stockouts and ensures that your independent auto repair business has the necessary parts to complete repairs promptly. Additionally, Orderry allows you to keep track of your company’s assets, creating individual profiles with detailed information (e.g., original equipment manufacturer, license plates) and separate warehouses. Repair order software also generates reports and analytics on inventory usage, allowing you to identify trends and make more informed decisions regarding procurement and stocking levels.

Yes, it is. Orderry is a flexible solution used around the globe. Auto repair shops in America face challenges and requirements similar to those in other countries. Orderry can help streamline operations, manage inventory, schedule appointments, track customer information, and generate invoices, all essential functions for any auto repair shop regardless of location. Like many other auto repair shop software, Orderry is customizable and can be tailored to meet American auto repair shops' specific needs and regulations.

An important point here is to choose between two types of software: cloud-based and on-premise. The first is hosted on the software provider's server so users can access the program via a browser or mobile application. The standalone solution is autonomous, so you must install and run it in-house and be responsible for system maintenance and updates. If you want to stay flexible and mobile, use applications that allow you and your team to process jobs while on the go and access data from any device.

To ensure you get the most out of your new solution, follow these simple steps before implementing it in your auto repair shop:

1. Map your company's business processes. This will help you understand where each process begins and ends, what data you need at each stage, and where the bottlenecks are hidden.
2. List tasks your employees should do in each workflow. This step will help you understand how many employees are involved and what tasks each process consists of.
3. Define your company's goals. Your new automotive repair software should help you on the way to reaching your goals. Look for a scalable and flexible solution that will grow as your company grows.

Let’s imagine you have already digitalized your auto repair shop. Here are the most significant improvements you would benefit from:

• More time to focus on the actual job. Your techs and office staff don’t have to waste time on routine tasks. Your auto repair shop software independently performs calculations of labor items and parts, generates reports, and automatically fills forms and documents with vehicle owners' data.
• Improved efficiency at the workplace. The program reduces the workload on employees and makes them more efficient and satisfied.
• Optimized budgets. Thanks to financial reporting and payment tracking, your cash flow is now under complete control, so you can see where to reduce expenses and how to increase revenues.
• Reduced human error risk. Forget about typos, failed calculations, accidentally deleted data, missed calls, and overdue work orders.

But, as they say, not all software solutions are equally good. Each tool has its advantages and disadvantages. To make it easier for you to make your choice, we have compiled a list of must-have features that will help you manage your auto repair business most effectively.