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Save 10% annually

Startup

from $69/mo

3 employees included

Extra employees at $6/mo,
extra location at $49/mo

Maximum 15 employees

Business

from $99/mo

3 employees, tailored onboarding included

Extra employees at $9/mo,
extra location at $79/mo

Maximum 150 employees

Enterprise

from $199/mo

3 employees, tailored onboarding and premium support included

Extra employees at $19/mo,
extra location at $179/mo

Maximum 1500 employees

Hobby
$39/month

Start free trial
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2 employees

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Basic features

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100 work orders/sales per 30 days

All prices are in USD and exclude special offers and sales tax where applicable. Annual subscriptions are billed yearly.

Features

Startup

$69

Business

$99

Enterprise

$199

Clients

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Clients & Contacts

Feature included in plan
Feature included in plan
Feature included in plan

Centralized customer records with structured people and organization profiles for better relationship visibility.

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Online Booking

Feature included in plan
Feature included in plan
Feature included in plan

Customizable booking page for self-service appointments.

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Customer Reviews (5-Point Scale)

Feature included in plan
Feature included in plan
Feature included in plan

Track and manage customer reviews using a simple 5-point rating system.

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Customer Reviews (Expanded)

Feature not included in plan
Feature included in plan
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Multiple rating systems (5-point, NPS, or binary) with score-based response customization.

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Lead Funnel

Feature not included in plan
Feature included in plan
Feature included in plan

Define the initial status and response time limits for each type of inquiry.

Customer Communication

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Instagram & Facebook

Feature included in plan
Feature included in plan
Feature included in plan

Connect an unlimited number of accounts to manage comments and messages in one place. Initiate conversations and reply with rich media.

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WhatsApp (2-Way Messaging)

Feature not included in plan
Feature included in plan
Feature included in plan

Chat with clients in real time, manage conversations centrally, and keep all message history connected to your records.

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Emails

Feature included in plan
Feature included in plan
Feature included in plan

Send and manage emails via Orderry’s built-in email service or through your own Gmail account.

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VoIP with AI: Twilio Voice & Zadarma

Feature included in plan
Feature included in plan
Feature included in plan

All calls in one place, with recordings, AI-powered transcriptions, and call summaries.

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SMS: Twilio, Bulk SMS, Zadarma

Feature included in plan
Feature included in plan
Feature included in plan

Promotional and trigger-based SMS notifications for job updates, status changes, and appointment reminders.

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Scheduled SMS

Feature not included in plan
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Feature included in plan

Scheduled event-based notifications for inquiries and jobs.

Jobs

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Job Management

Feature included in plan
Feature included in plan
Feature included in plan

End-to-end job processing with flexible configuration of job types, statuses, deadlines, and responsibilities.

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Estimates

Feature included in plan
Feature included in plan
Feature included in plan

Create and share estimates with clients, collect online approvals with e-signature, and turn them into jobs ready for payment.

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Scheduler

Feature included in plan
Feature included in plan
Feature included in plan

Schedule employees and resources efficiently using day and week calendar views.

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Job Funnel

Feature not included in plan
Feature included in plan
Feature included in plan

Define default job statuses and time limits for different job types.

Sales & E-commerce

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Sales

Feature included in plan
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Feature included in plan

Process sales of services and stock items with pricing controls, barcode generation and scanning, and printed documents.

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E-commerce Integration (Shopify)

Feature included in plan
Feature included in plan
Feature included in plan

Sync orders, customers, and inventory across marketplaces, online store builders, and your own websites.

Inventory Management

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Product Posting

Feature included in plan
Feature included in plan
Feature included in plan

Add products manually or import them in bulk from Excel, marketplaces, and connected online stores.

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Articles, Barcodes & Labels

Feature included in plan
Feature included in plan
Feature included in plan

Assign articles, generate barcodes, and print labels for efficient scanner-based workflows.

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Product Card & Units of Measurement

Feature included in plan
Feature included in plan
Feature included in plan

Manage product details, including units of measurement, weight, dimensions, expiration dates, and other key attributes.

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Document Editing

Feature not included in plan
Feature included in plan
Feature included in plan

Modify documents related to stock posting, write-offs, and supplier returns.

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Expiration Date Alerts

Feature not included in plan
Feature included in plan
Feature included in plan

Get notified when products are approaching their expiration date so that you can reorder from suppliers in time.

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Stock Reservation

Feature not included in plan
Feature included in plan
Feature included in plan

Reserve stock for a client for a specified period, linked directly to an order.

Warehousing

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Unlimited Warehouses

Feature included in plan
Feature included in plan
Feature included in plan

Manage goods and assets across an unlimited number of warehouses, with stock level control, posting, transfers, and deductions.

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Purchase Orders

Feature included in plan
Feature included in plan
Feature included in plan

Create and manage purchase orders, track deliveries, and record goods receipts in one workflow.

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Stocktaking

Feature included in plan
Feature included in plan
Feature included in plan

4 stocktaking methods to identify shortages and remaining stock.

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Serial Tracking

Feature included in plan
Feature included in plan
Feature included in plan

Track items by serial number to monitor their location and movement history.

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Bin Locations

Feature not included in plan
Feature included in plan
Feature included in plan

Assign goods and assets to specific bins for precise location tracking.

AI Tools ai-icon

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Transcription of Calls & Voice Messages

Feature included in plan
Feature included in plan
Feature included in plan

Automatically convert calls and voice messages into text, with AI-generated summaries for quick review.

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Sentiment Analysis

Feature included in plan
Feature included in plan
Feature included in plan

AI analyzes each call and instantly classifies it as positive, neutral, or negative.

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Product Posting from Excel

Feature included in plan
Feature included in plan
Feature included in plan

Automatically import products from Excel using AI-powered table recognition.

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Suggested Replies in Chats

Feature included in plan
Feature included in plan
Feature included in plan

AI-powered reply suggestions that speed up conversations and improve service quality.

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Product Recognition by Photo

Feature included in plan
Feature included in plan
Feature included in plan

Add items to your catalog by taking a photo in the Orderry App. AI automatically generates the product name and description.

Payments & Payment Services

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Square, Stripe, SumUp

Feature included in plan
Feature included in plan
Feature included in plan

Shareable payment links and QR codes, online invoice payments.

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Invoicing

Feature included in plan
Feature included in plan
Feature included in plan

Customizable invoices with status tracking, payment reminders, and activity history.

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Unlimited Cashboxes

Feature included in plan
Feature included in plan
Feature included in plan

Manage multiple cashboxes across locations and track cash and non-cash payments separately.

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Prepayments & Combined Payment Methods

Feature included in plan
Feature included in plan
Feature included in plan

Process split payments using multiple methods and record prepayments, postpayments, and service fees in Orderry.

Finance & Operations

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Cash Flow

Feature included in plan
Feature included in plan
Feature included in plan

Track cash inflows and outflows by item, covering payments and customer refunds.

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Balances & Settlements

Feature included in plan
Feature included in plan
Feature included in plan

Track mutual balances with counterparties to understand payables and receivables at a glance.

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Analytics & Reporting

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Feature included in plan
Feature included in plan

Generate detailed reports across locations, jobs, employees, and marketing campaigns for any selected period.

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Assortment Analysis

Feature included in plan
Feature included in plan
Feature included in plan

Identify which goods and services drive demand and profitability.

Employees

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Work Schedule

Feature included in plan
Feature included in plan
Feature included in plan

Manage employee schedules, time off, and availability with auto-fill and calendar synchronization.

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Clock In/Out & Timesheets

Feature included in plan
Feature included in plan
Feature included in plan

Automatic time tracking and timesheets aligned with each employee’s work schedule.

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Payroll Calculation

Feature included in plan
Feature included in plan
Feature included in plan

Automatic payroll calculation based on hours worked, commissions, bonuses, premiums, and penalties.

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Tasks

Feature included in plan
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Feature included in plan

Assign tasks, track deadlines, and notify employees automatically about changes.

Workflow Automation

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API

Feature included in plan
Feature included in plan
Feature included in plan

Connect Orderry with third-party websites and applications using API access to enable custom integrations.

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Zapier & Make

Feature included in plan
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Feature included in plan

No-code integrations with third-party apps and services.

Security & Permissions

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Two-Factor Authentication (2FA)

Feature included in plan
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Feature included in plan

Enhance account security with two-factor authentication using an authenticator app.

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Data Encryption

Feature included in plan
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Feature included in plan

Protect data in transit and at rest using modern cryptographic protocols.

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Data Storage & Backup

Feature included in plan
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Secure US-based data storage on Google Cloud Platform and AWS, with automated backups every 2 hours using the 3-2-1 backup approach.

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IP Address Whitelisting

Feature included in plan
Feature included in plan
Feature included in plan

Control access by defining trusted IP addresses and assigning permissions per employee.

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Access Settings

Feature included in plan
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Feature included in plan

Manage role-based access to system modules and permissions for specific actions.

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Advanced Cashbox & Warehouse Settings

Feature not included in plan
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Feature included in plan

Define permitted actions for each cashbox and warehouse, and assign access rights by employee.

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Activity Log

Feature not included in plan
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Feature included in plan

Complete audit trail of user activity, including recovery of deleted records.

Customer Support

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Get Started with an Expert

Feature included in plan

1 session

Feature included in plan

2 sessions

Feature included in plan

unlimited

Expert-led onboarding and initial account configuration within the first 30 days of your subscription. Session duration: 45 minutes.

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Automated Support Assistance

Feature included in plan
Feature included in plan
Feature included in plan

Get instant answers 24/7 with Orderry’s automated support chat.
Read more →

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Priority Human Support

Feature not included in plan
Feature included in plan
Feature included in plan

Skip the bot and get direct help from a live support specialist.

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Personal Manager

Feature not included in plan
Feature included in plan

1 session per month

Feature included in plan

ongoing support

A dedicated personal manager for ongoing guidance with scheduled sessions.

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Data Import

Feature not included in plan
Feature included in plan

limited

Feature included in plan

unlimited

Expert-assisted import of selected records (jobs, clients, assets, suppliers, services). Time and data volume limits apply in the Business plan.

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API Integration Guidance

Feature not included in plan
Feature included in plan

1 session

Feature included in plan

unlimited

Implementation consultation for integrating external systems via APIs, webhooks, and prebuilt connectors.

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Done-for-You Account Setup

Feature included in plan
Feature included in plan
Feature included in plan

Save time by letting our dedicated support team configure your Orderry account for you (additional charges apply).
Read more →

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Help Center

Feature included in plan
Feature included in plan
Feature included in plan

Step-by-step guides, answers to frequently asked questions, and video tutorials.
Read more →

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Customized Team Training

Feature not included in plan
Feature not included in plan
Feature included in plan

Tailored online training for your team, based on your company’s workflows.

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Customer Success Recommendations

Feature not included in plan
Feature not included in plan
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Ongoing optimization guidance based on quarterly reviews of your Orderry settings by our Customer Success Team.

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Bespoke System Modifications

Feature not included in plan
Feature not included in plan
Feature included in plan

API extensions or tailored system enhancements aligned with Orderry’s product roadmap, coordinated via your personal manager.

Available In All Plans
Simple Orderry App

Mobile App for Work Order Management

Process jobs, take payments, access inventory, update statuses, and communicate with clients, all from the Orderry App. Now enhanced with AI-powered tools for even faster workflows.

Mobile App for Business Owners and Executives

Track key metrics, monitor cashbox statuses, overview customer feedback, and quickly get in touch with employees via the Orderry Dashboard App.

Dashboard App for Business Owners and Executives

Questions & Answers

What is the 7-day trial period?

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During this period, you will have free access to all features in Orderry as well as get assistance from our technical support. You’ll see what Orderry can all do and determine what functions you need for your business without any commitment. To start your trial, you’ll only need to create an account; we don’t require you to either add a credit card or sign up a contract. Switch to a paid plan at any time, and we will add the remaining days of the trial to your subscription duration.

What basic features are available in the Hobby subscription plan?

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The Hobby Plan is limited to 2 employees and 1 location and cannot be extended. There is also a restriction on creating up to 100 work orders/sales per month. The feature set includes the following basic functions:

Work order and sales processing: scheduling work orders and appointments, assigning responsible employees, generating documents, reporting on profits from work orders and sales.

CRM: client profiles with a complete interaction history linked to asset profiles, individual discounts, collecting customer feedback on a 5-point rating system.

Inventory management: warehouses for products and assets, product serialization, writing off products to sales and work orders, product turnover report.

Financial management: cashboxes for different payment types, balances and payment settlements with clients and suppliers, estimating and invoicing, financial reporting.

Can I change subscription plans?

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Yes, you can switch from one plan to another at any time. You can also add and remove employees/locations an unlimited number of times. Orderry simply shows you the new cost of the plan and recounts the days until the end of the subscription.

What are the differences between subscription plans?

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The plans differ in the features available, the number of free employee seats, and the limits on adding employees. Also, there is a limit on the work order/sale number in the Hobby plan. View the table above for details.

How can I pay for the Orderry subscription?

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We accept Visa, MasterCard, American Express, UnionPay credit cards. The prices on the website are indicated in US Dollars, but you can pay by card in any currency. If you pay in a different currency, an amount equal to the indicated price in US Dollars will be debited at the rate of the bank that issued your card.

Alternatively, you can pay for your Orderry subscription by SWIFT or SEPA bank transfer. Contact our support team for more information.

What happens when my subscription ends?

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After the subscription expires, the Grace Period starts – there are 7 days, during which you can use Orderry against the future renewal of the subscription. If you don’t renew the subscription during this time, your account will be blocked, and in a year, all data will be deleted.

Can I set up auto-renewal so I don't have to worry about losing access to my account?

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After you pay for a subscription with your card for the first time, your billing information is saved, and auto-renewal is automatically set up based on the selected settings. You can turn auto-renewal on or off at any time in the account settings.

What does a "number of locations" mean in subscription plans?

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A location is an office, branch, department, or area created to share data within the same company. For example, there can be different outlets or several workshops of the same network. All statistics and reporting in the program are built around locations. To choose the best suitable pricing plan, pay attention to the number of available locations and employees.

Can I work with one account on several devices simultaneously?

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Orderry users can have one session on a mobile device and a desktop at the same time. If you log in from another desktop or mobile device, your session will be dropped (Orderry will ask you to enter your login and password).

Do you have a referral program?

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Yes, our referral program allows you to use Orderry with a discount or completely for free. Invite your friends and partners to Orderry and get 10% of their payments to your subscription renewal balance. You will find your referral link in your Orderry account after you sign up.

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