Centralized customer records with structured people and organization profiles for better relationship visibility.
Save 10% annually
All prices are in USD and exclude special offers and sales tax where applicable. Annual subscriptions are billed yearly.
Features
Startup
$69
Business
$99
Enterprise
$199
Clients
Clients & Contacts
Centralized customer records with structured people and organization profiles for better relationship visibility.
Online Booking
Customizable booking page for self-service appointments.
Customer Reviews (5-Point Scale)
Track and manage customer reviews using a simple 5-point rating system.
Customer Reviews (Expanded)
Multiple rating systems (5-point, NPS, or binary) with score-based response customization.
Lead Funnel
Define the initial status and response time limits for each type of inquiry.
Customer Communication
Instagram & Facebook
Connect an unlimited number of accounts to manage comments and messages in one place. Initiate conversations and reply with rich media.
WhatsApp (2-Way Messaging)
Chat with clients in real time, manage conversations centrally, and keep all message history connected to your records.
Emails
Send and manage emails via Orderry’s built-in email service or through your own Gmail account.
VoIP with AI: Twilio Voice & Zadarma
All calls in one place, with recordings, AI-powered transcriptions, and call summaries.
SMS: Twilio, Bulk SMS, Zadarma
Promotional and trigger-based SMS notifications for job updates, status changes, and appointment reminders.
Scheduled SMS
Scheduled event-based notifications for inquiries and jobs.
Jobs
Job Management
End-to-end job processing with flexible configuration of job types, statuses, deadlines, and responsibilities.
Estimates
Create and share estimates with clients, collect online approvals with e-signature, and turn them into jobs ready for payment.
Scheduler
Schedule employees and resources efficiently using day and week calendar views.
Job Funnel
Define default job statuses and time limits for different job types.
Sales & E-commerce
Sales
Process sales of services and stock items with pricing controls, barcode generation and scanning, and printed documents.
E-commerce Integration (Shopify)
Sync orders, customers, and inventory across marketplaces, online store builders, and your own websites.
Inventory Management
Product Posting
Add products manually or import them in bulk from Excel, marketplaces, and connected online stores.
Articles, Barcodes & Labels
Assign articles, generate barcodes, and print labels for efficient scanner-based workflows.
Product Card & Units of Measurement
Manage product details, including units of measurement, weight, dimensions, expiration dates, and other key attributes.
Document Editing
Modify documents related to stock posting, write-offs, and supplier returns.
Expiration Date Alerts
Get notified when products are approaching their expiration date so that you can reorder from suppliers in time.
Stock Reservation
Reserve stock for a client for a specified period, linked directly to an order.
Warehousing
Unlimited Warehouses
Manage goods and assets across an unlimited number of warehouses, with stock level control, posting, transfers, and deductions.
Purchase Orders
Create and manage purchase orders, track deliveries, and record goods receipts in one workflow.
Stocktaking
4 stocktaking methods to identify shortages and remaining stock.
Serial Tracking
Track items by serial number to monitor their location and movement history.
Bin Locations
Assign goods and assets to specific bins for precise location tracking.
AI Tools
Transcription of Calls & Voice Messages
Automatically convert calls and voice messages into text, with AI-generated summaries for quick review.
Sentiment Analysis
AI analyzes each call and instantly classifies it as positive, neutral, or negative.
Product Posting from Excel
Automatically import products from Excel using AI-powered table recognition.
Suggested Replies in Chats
AI-powered reply suggestions that speed up conversations and improve service quality.
Product Recognition by Photo
Add items to your catalog by taking a photo in the Orderry App. AI automatically generates the product name and description.
Payments & Payment Services
Square, Stripe, SumUp
Shareable payment links and QR codes, online invoice payments.
Invoicing
Customizable invoices with status tracking, payment reminders, and activity history.
Unlimited Cashboxes
Manage multiple cashboxes across locations and track cash and non-cash payments separately.
Prepayments & Combined Payment Methods
Process split payments using multiple methods and record prepayments, postpayments, and service fees in Orderry.
Finance & Operations
Cash Flow
Track cash inflows and outflows by item, covering payments and customer refunds.
Balances & Settlements
Track mutual balances with counterparties to understand payables and receivables at a glance.
Analytics & Reporting
Generate detailed reports across locations, jobs, employees, and marketing campaigns for any selected period.
Assortment Analysis
Identify which goods and services drive demand and profitability.
Employees
Work Schedule
Manage employee schedules, time off, and availability with auto-fill and calendar synchronization.
Clock In/Out & Timesheets
Automatic time tracking and timesheets aligned with each employee’s work schedule.
Payroll Calculation
Automatic payroll calculation based on hours worked, commissions, bonuses, premiums, and penalties.
Tasks
Assign tasks, track deadlines, and notify employees automatically about changes.
Workflow Automation
API
Connect Orderry with third-party websites and applications using API access to enable custom integrations.
Zapier & Make
No-code integrations with third-party apps and services.
Security & Permissions
Two-Factor Authentication (2FA)
Enhance account security with two-factor authentication using an authenticator app.
Data Encryption
Protect data in transit and at rest using modern cryptographic protocols.
Data Storage & Backup
Secure US-based data storage on Google Cloud Platform and AWS, with automated backups every 2 hours using the 3-2-1 backup approach.
IP Address Whitelisting
Control access by defining trusted IP addresses and assigning permissions per employee.
Access Settings
Manage role-based access to system modules and permissions for specific actions.
Advanced Cashbox & Warehouse Settings
Define permitted actions for each cashbox and warehouse, and assign access rights by employee.
Activity Log
Complete audit trail of user activity, including recovery of deleted records.
Customer Support
Get Started with an Expert
1 session
2 sessions
unlimited
Expert-led onboarding and initial account configuration within the first 30 days of your subscription. Session duration: 45 minutes.
Automated Support Assistance
Get instant answers 24/7 with Orderry’s automated support chat.
Read more →
Priority Human Support
Skip the bot and get direct help from a live support specialist.
Personal Manager
1 session per month
ongoing support
A dedicated personal manager for ongoing guidance with scheduled sessions.
Data Import
limited
unlimited
Expert-assisted import of selected records (jobs, clients, assets, suppliers, services). Time and data volume limits apply in the Business plan.
API Integration Guidance
1 session
unlimited
Implementation consultation for integrating external systems via APIs, webhooks, and prebuilt connectors.
Done-for-You Account Setup
Save time by letting our dedicated support team configure your Orderry account for you (additional charges apply).
Read more →
Help Center
Step-by-step guides, answers to frequently asked questions, and video tutorials.
Read more →
Customized Team Training
Tailored online training for your team, based on your company’s workflows.
Customer Success Recommendations
Ongoing optimization guidance based on quarterly reviews of your Orderry settings by our Customer Success Team.
Bespoke System Modifications
API extensions or tailored system enhancements aligned with Orderry’s product roadmap, coordinated via your personal manager.
Mobile App for Work Order Management
Process jobs, take payments, access inventory, update statuses, and communicate with clients, all from the Orderry App. Now enhanced with AI-powered tools for even faster workflows.
Mobile App for Business Owners and Executives
Track key metrics, monitor cashbox statuses, overview customer feedback, and quickly get in touch with employees via the Orderry Dashboard App.
What is the 7-day trial period?
During this period, you will have free access to all features in Orderry as well as get assistance from our technical support. You’ll see what Orderry can all do and determine what functions you need for your business without any commitment. To start your trial, you’ll only need to create an account; we don’t require you to either add a credit card or sign up a contract. Switch to a paid plan at any time, and we will add the remaining days of the trial to your subscription duration.
What basic features are available in the Hobby subscription plan?
The Hobby Plan is limited to 2 employees and 1 location and cannot be extended. There is also a restriction on creating up to 100 work orders/sales per month. The feature set includes the following basic functions:
Work order and sales processing: scheduling work orders and appointments, assigning responsible employees, generating documents, reporting on profits from work orders and sales.
CRM: client profiles with a complete interaction history linked to asset profiles, individual discounts, collecting customer feedback on a 5-point rating system.
Inventory management: warehouses for products and assets, product serialization, writing off products to sales and work orders, product turnover report.
Financial management: cashboxes for different payment types, balances and payment settlements with clients and suppliers, estimating and invoicing, financial reporting.
Can I change subscription plans?
Yes, you can switch from one plan to another at any time. You can also add and remove employees/locations an unlimited number of times. Orderry simply shows you the new cost of the plan and recounts the days until the end of the subscription.
What are the differences between subscription plans?
The plans differ in the features available, the number of free employee seats, and the limits on adding employees. Also, there is a limit on the work order/sale number in the Hobby plan. View the table above for details.
How can I pay for the Orderry subscription?
We accept Visa, MasterCard, American Express, UnionPay credit cards. The prices on the website are indicated in US Dollars, but you can pay by card in any currency. If you pay in a different currency, an amount equal to the indicated price in US Dollars will be debited at the rate of the bank that issued your card.
Alternatively, you can pay for your Orderry subscription by SWIFT or SEPA bank transfer. Contact our support team for more information.
What happens when my subscription ends?
After the subscription expires, the Grace Period starts – there are 7 days, during which you can use Orderry against the future renewal of the subscription. If you don’t renew the subscription during this time, your account will be blocked, and in a year, all data will be deleted.
Can I set up auto-renewal so I don't have to worry about losing access to my account?
After you pay for a subscription with your card for the first time, your billing information is saved, and auto-renewal is automatically set up based on the selected settings. You can turn auto-renewal on or off at any time in the account settings.
What does a "number of locations" mean in subscription plans?
A location is an office, branch, department, or area created to share data within the same company. For example, there can be different outlets or several workshops of the same network. All statistics and reporting in the program are built around locations. To choose the best suitable pricing plan, pay attention to the number of available locations and employees.
Can I work with one account on several devices simultaneously?
Orderry users can have one session on a mobile device and a desktop at the same time. If you log in from another desktop or mobile device, your session will be dropped (Orderry will ask you to enter your login and password).
Do you have a referral program?
Yes, our referral program allows you to use Orderry with a discount or completely for free. Invite your friends and partners to Orderry and get 10% of their payments to your subscription renewal balance. You will find your referral link in your Orderry account after you sign up.