Mobile Phone Repair Shop Management Software

Mobile Phone Repair Shop
Management Software

Timely Repairs with Less Admin Work

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software
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What our users say

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Effective Workflows and More Control

Controllable Workflows at All Stages

The cell phone repair shop software Orderry allows you to manage each step of the job with statuses to find bottlenecks and improve processes:

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Time limits for each status

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Status chains for estimates and various work order types

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Overdue work orders in the spotlight

Controllable Workflows at All Stages
Organized Stock of Spare Parts and Equipment

Organized Stock of Spare Parts and Equipment

Keep records of your inventory in Orderry to make sure your technicians always have the right tools and parts to perform quality repair jobs:

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Set up minimum stock levels for most popular inventory items

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Identify frequently used parts and supplies

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Use bin locations and serial accounting

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Control your stock with 4 methods of stocktaking

Full cycle of work order processing

Full cycle of work order processing

Inventory of parts

Inventory management of parts, tools, and customer devices

Handy mobile app for technicians

Handy mobile app for technicians

Automatic notifications for employees

Automatic notifications for employees

Book a 15-minute Demo to see how Orderry can save you time = money

Phone Repair Shop Software to Improve Customer Service

CRM and Customer Base

Collect leads in one place and increase customer loyalty with Orderry:

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Manage conversations with prospects from Facebook Messenger and Instagram Direct in CRM

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Personalized discounts for loyal customers

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WhatsApp messages, SMS, or email notifications on work order status changes and promotions

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Customer profile and work order details on incoming calls

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Specifying clients and payers in work orders to issue accurate invoices for corporate clients

CRM and Customer Database
Warehouse of Customers’ Devices

Warehouse of Clients’ Devices

Keep track of electronic devices your clients bring in for service. In Orderry, you can see where they are, who works on them, and what was already done:

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Asset warehouses

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Location and transfer tracking

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Work order and service history

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Detecting devices by IMEI code via IMEI Lookup integration

Monitoring the Quality of Work Performed

Request customers to leave reviews via a link in SMS after each visit:

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NPS, five-point and binary rating system

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Control of customer feedback in the Orderry Business Insights app

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Automatic responses to customers depending on the rating

Monitoring the Quality of Work Performed
All information in one database

All information in a unified database for one or multiple locations

Full repair and service history

Complete repair and service history

SMS gateway and VoIP integrations

Integration with SMS gateways, IMEI Lookup, and VoIP

Automatic messages to customers

Automatic messages to customers via SMS or email

Access all functions during your free 7-day trial!

Cell Phone Repair Shop Software to Increase Profit

Flexible Pricing

Flexible Pricing

Use Orderry to reasonably price your goods and services:

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Set prices based on the purchase price and margins

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Automatically calculate final costs based on parts and labor

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Configure different spare part prices when used in work orders and sales

Extra Sales

More sales mean more profit. Drive additional sales of phone parts and accessories to increase your electronic repair shop's turnover:

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Synchronize physical stock and online sales

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Integrate with any marketplace via the XLS or CSV file upload

Extra Sales

Automate Processes to Save Time

Employee Work Schedules

Employee Work Schedules in a Few Clicks

Control and plan employees' schedules, instantly see who and when is working to quickly assign jobs or appointments

Automatic Payroll Computing

Configure individual rates, commissions, and coefficients based on each employee's experience, hours worked and tasks completed

Quick Document Generating

Set up templates for repair estimates, invoices, and warranties to enable your team to create the documents they need in a few clicks

Test the mobile phone repair shop software Orderry for free for 7 days!

Efficient Management For Successful Business

the Work Orders App

Fast Work Order Processing

With the Work Orders App, your employees can conveniently process jobs on a smartphone or tablet—from estimating to closing and getting paid:

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Table view of all estimates, work orders, their details, and event feed

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Filtering, sorting, and quick work order search by QR codes

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Attaching photos and files and leaving comments

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Adding products via barcodes

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Editing and updating statuses

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Accepting prepayments and payments

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Managing tasks

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Push notifications

Track Your Company’s KPIs From Anywhere

With the Orderry Business Insights mobile app, you will stay connected with your team and have control over performance metrics wherever you are:

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Quick contact with employees

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Cashbox balances and customer reviews

the Orderry Business Insights mobile app
financial accounting

Increase Business Profitability

Keep records of incomes and expenses in Orderry to optimize your budget and avoid errors in financial accounting:

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Cash flow by line item

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Mutual settlements with suppliers and customers

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Quickbooks and Xero invoices sync (automatic and manual)

Use Data to Make the Right Decisions

In the electronics repair shop software Orderry, you can discover your company’s performance metrics in a convenient format of reports and graphs:

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Assess productivity by employees and locations

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Analyze data from different points of view in the Company Insights

the Company Insights
the Activity Log report

Make Sure Your Internal Data is Secure

Control employees' actions and configure access rights based on their roles:

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Everything employees did in the program on one page of the Activity Log report

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Two-factor authentication for the manager

20+ insightful reports

20+ insightful reports in a few clicks

KPIs tracking in dynamics

KPIs tracking in dynamics

Mobile app for managers and executives

Mobile app for managers and executives

Advanced setup of employee access rights

Advanced setup of employee access rights

Book a 15-minute Demo to see how Orderry can save you time = money

Try Orderry
One tool — dozens of opportunities for your cell phone repair business

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200+ integrations via Zapier

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Flexible subscription plans for businesses of all sizes

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Free support and self-serving Help Center

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Regular updates and daily backups

opportunities for your business

FAQ

What is mobile phone repair shop management software?

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This tool manages all processes and administrative tasks in mobile phone repair businesses of different sizes. You can buy and install a program on your computer or create an account on a SaaS platform to use all the functionalities online. The last option is the most convenient, as you can access an all-in-one feature suite with basic features and your customer database from any device and monitor essential metrics in real-time.

Orderry is a software-as-a-service platform for businesses that provide services in different industries. As it was initially designed for cell phone repair shops, you, as a business owner, will find awesome features to organize daily operations and manage customer relationships most efficiently. With Orderry, you can create workflows for different types of repairs, set up statuses, monitor work progress, and keep track of customer records, spare parts, assets, finances, and much more.

How to improve phone repair shop management with software?

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If you want to provide powerful customer management, streamline management of repairs, increase sales, efficiently schedule service appointments and build an amazing staff of professionals, you must go digital and implement a business management software solution. It will help you manage all processes online from anywhere, keep track of KPIs, and inform your decision-making regarding growing your cellphone repair shop.

What integrations does Orderry software for cell phone repair shops offer?

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As an Orderry user, you can connect your account to 200+ platforms and services via Zapier. If you actively sell products on external marketplaces, use the Custom Integration feature that helps set up the unloading of products from the Orderry warehouses to any online store that supports importing a list of items via an XLS file upload.

There is also an accounting integration with QuickBooks Online and Xero in Orderry. You can automatically or manually synchronize your invoices, taxes, customers, and products added to work orders or sales.

Can I record sales in Orderry?

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Yes, you can. If you run a full-service shop, you can keep records of cell phone repairs and provide accessories sales to customers via the Orderry system. You just create a Sale and add products available in your digital warehouse. They will be automatically written off, so you always know what is sold and left in your inventory. And thanks to sales reports, you’ll see how effectively your employees sell products.

What is repair ticketing?

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Service businesses use repair tracking and ticketing to manage customer requests for repairs or maintenance. It involves creating a ticket for each request, which includes information such as the customer's name, contact details, and the nature of the repair required. The repair tickets are then assigned to a technician or team responsible for the repair process, and progress is tracked until the repair is completed. These systems can be used in various industries, including cellphone repair. They help businesses like independent repair shops manage their repair and maintenance operations more efficiently, improve customer satisfaction, and ensure employees repair mobile phones and devices on time.

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  1. Orderry
  2. Mobile Phone Repair Shop Management Software