The cell phone repair shop software Orderry allows you to manage each step of the job with statuses to find bottlenecks and improve processes:
Time limits for each status
Individual status chains for different work order types
Overdue work orders in the spotlight
Keep records of your inventory in Orderry to make sure your technicians always have the right tools and parts to perform quality repairs:
Set up minimum stock levels for each item
Identify frequently used parts and supplies
Use bin locations and serial accounting
Control your stock with 4 methods of stocktaking
Collect leads in one place and increase customer loyalty with Orderry:
Personalized discounts for loyal customers
Automatic notifications on work order status changes and promotions
Customer profile and work order details on incoming calls
Never lose track of electronic devices your customers bring in for service. In Orderry, you can track where they are, who works on them, and what was already done:
Location and transfer tracking
Work order and service history
Detecting devices by IMEI code via IMEI Lookup integration
Request customers to leave reviews via a link in SMS after each visit:
NPS, five-point and binary rating system
Control of customer feedback in the Orderry Business Insights app
Automatic responses to customers depending on the rating
Use Orderry to reasonably price your goods and services:
Set prices based on the purchase price and margins
Automatically calculate final costs based on parts and labor
Configure different spare part prices when used in work orders and sales
Control and plan employees' schedules, instantly see who and when is working to quickly assign jobs or appointments
Configure individual rates, commissions, and coefficients based on each employee's experience, hours worked and tasks completed
Set up templates for repair estimates, invoices, and warranties to enable your team to create the documents they need in a few clicks
With the Work Orders App your employees can clarify work order data or leave a comment while being on the move:
Table view of all work orders, their details and event feed
Filtering, sorting, and easy work order search
Adding photos, files, and comments
Editing and updating statuses
In the electronics repair shop software Orderry, you’ll discover your company’s performance metrics in a convenient format of reports and graphs:
Track the effectiveness of business activities for any period
Assess productivity by employees and locations
Analyze data from different points of view in the Company Insights
This tool manages all processes and administrative tasks in mobile phone repair businesses of different sizes. You can either buy a program and install it on your computer or create an account on a SaaS platform to use all the functionalities online. The last option is the most convenient one, as you can access an all-in-one feature suite and your customer database from any device and monitor essential metrics in real time.
Orderry is a software-as-a-service platform for businesses that provide services in different industries. As it was initially designed for cell phone repair shops, you, as a business owner, will find all features you need to organize and run your shop most efficiently. With Orderry, you can create workflows for different types of repairs, set up statuses, monitor work progress, and keep track of customer records, spare parts, assets, finances, and much more.
If you want to provide powerful customer management, increase sales, efficiently schedule service appointments and build an amazing staff of professionals, you will need to go digital and implement a business management software solution. It will help you manage all processes online from anywhere, keep track of KPIs and inform your decision-making.
As an Orderry user, you can connect your account to 200+ platforms and services via Zapier. If you actively sell products on external marketplaces, it will be also possible to use the Custom Integration feature that helps set up the unloading of products from the Orderry warehouses to any online store that supports importing a list of items via an XLS file upload.
There is also an accounting integration with QuickBooks Online in Orderry. You can automatically or manually synchronize your invoices, taxes, customers, and products added to work orders or sales.
Yes, you can. Besides keeping records of cell phone repairs, your employees can provide accessories sales to customers and manage it in the Orderry system. You just create a Sale and add products available in your digital warehouse. They will be automatically written off, so you always know what is sold and what is left in your inventory.