Mobile Phone Repair Shop Management Software

Mobile Phone Repair Shop
Management Software

Timely Repairs with Less Admin Work

Effective Workflows and More Control

Controllable Workflows at All Stages

The cell phone repair shop software Orderry allows you to manage each step of the job with statuses to find bottlenecks and improve processes:

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Time limits for each status

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Individual status chains for different work order types

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Overdue work orders in the spotlight

Controllable Workflows at All Stages
Organized Stock of Spare Parts and Equipment

Organized Stock of Spare Parts and Equipment

Keep records of your inventory in Orderry to make sure your technicians always have the right tools and parts to perform quality repairs:

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Set up minimum stock levels for each item

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Identify frequently used parts and supplies

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Use bin locations and serial accounting

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Control your stock with 4 methods of stocktaking

Full cycle of work order processing

Full cycle of work order processing

Inventory of parts

Inventory of parts, tools, and customer’s devices

Handy mobile app for technicians

Handy mobile app for technicians

Automatic notifications for employees

Automatic notifications for employees

Access all functions during your free 7-day trial!

Phone Repair Shop Software to Improve Customer Service

CRM and Customer Database

Collect leads in one place and increase customer loyalty with Orderry:

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Personalized discounts for loyal customers

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Automatic notifications on work order status changes and promotions

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Customer profile and work order details on incoming calls

CRM and Customer Database
Warehouse of Customers’ Devices

Warehouse of Customers’ Devices

Never lose track of electronic devices your customers bring in for service. In Orderry, you can track where they are, who works on them, and what was already done:

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Asset warehouses

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Location and transfer tracking

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Work order and service history

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Detecting devices by IMEI code via IMEI Lookup integration

Monitoring the Quality of Work Performed

Request customers to leave reviews via a link in SMS after each visit:

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NPS, five-point and binary rating system

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Control of customer feedback in the Orderry Business Insights app

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Automatic responses to customers depending on the rating

Monitoring the Quality of Work Performed
All information in one database

All information in one database for one or multiple locations

Full repair and service history

Full repair and service history

SMS gateway and VoIP integrations

Integration with SMS gateways, IMEI Lookup, and VoIP

Automatic messages to customers

Automatic messages to customers via SMS or email

Cell Phone Repair Shop Software to Increase Profit

Flexible Pricing

Flexible Pricing

Use Orderry to reasonably price your goods and services:

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Set prices based on the purchase price and margins

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Automatically calculate final costs based on parts and labor

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Configure different spare part prices when used in work orders and sales

Extra Sales

More sales mean more profit. Drive additional sales of phone parts and accessories to increase your electronic repair shop's turnover:

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Synchronize physical stock and online sales

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Integrate with any marketplace via XLS file

Extra Sales

Automate Processes to Save Time

Employee Work Schedules

Employee Work Schedules in a Few Clicks

Control and plan employees' schedules, instantly see who and when is working to quickly assign jobs or appointments

Automatic Payroll Computing

Configure individual rates, commissions, and coefficients based on each employee's experience, hours worked and tasks completed

Quick Document Generating

Set up templates for repair estimates, invoices, and warranties to enable your team to create the documents they need in a few clicks

Test the mobile phone repair shop software Orderry for free for 7 days!

Efficient Management For Successful Business

the Work Orders App

Fast Work Order Processing

With the Work Orders App your employees can clarify work order data or leave a comment while being on the move:

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Table view of all work orders, their details and event feed

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Filtering, sorting, and easy work order search

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Adding photos, files, and comments

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Editing and updating statuses

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Accepting prepayments

Track Your Company’s KPIs From Anywhere

With the Orderry Business Insights mobile app, you will stay connected with your team and have control over performance metrics wherever you are:

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Quick contact with employees

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Cashbox balances and customer reviews

the Orderry Business Insights mobile app
financial accounting

Increase Business Profitability

Keep records of incomes and expenses in Orderry to optimize your budget and avoid errors in financial accounting:

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Cash flow by line item

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Mutual settlements with suppliers and customers

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Quickbooks and Xero invoices sync (automatic and manual)

Use Data to Make the Right Decisions

In the electronics repair shop software Orderry, you’ll discover your company’s performance metrics in a convenient format of reports and graphs:

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Assess productivity by employees and locations

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Analyze data from different points of view in the Company Insights

the Company Insights
the Activity Log report

Make Sure Your Internal Data is Secure

Control employees' actions and configure access rights based on their roles:

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Everything employees did in the program on one page of the Activity Log report

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Two-factor authentication for the manager

20+ insightful reports

20+ insightful reports in a few clicks

KPIs tracking in dynamics

KPIs tracking in dynamics

Mobile app for managers and executives

Mobile app for managers and executives

Advanced setup of employee access rights

Advanced setup of employee access rights

Book a 15-minute Demo to see how Orderry can save you time = money

Try Orderry
One tool — dozens of opportunities for your business

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200+ integrations via Zapier

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Flexible subscription plans for businesses of all sizes

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Free support and self-serving Help Center

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Regular updates and daily backups

opportunities for your business

FAQ

What is mobile phone repair shop management software?

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This tool manages all processes and administrative tasks in mobile phone repair businesses of different sizes. You can either buy a program and install it on your computer or create an account on a SaaS platform to use all the functionalities online. The last option is the most convenient one, as you can access an all-in-one feature suite and your customer database from any device and monitor essential metrics in real time.

Orderry is a software-as-a-service platform for businesses that provide services in different industries. As it was initially designed for cell phone repair shops, you, as a business owner, will find all features you need to organize and run your shop most efficiently. With Orderry, you can create workflows for different types of repairs, set up statuses, monitor work progress, and keep track of customer records, spare parts, assets, finances, and much more.

How to improve phone repair shop management with software?

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If you want to provide powerful customer management, increase sales, efficiently schedule service appointments and build an amazing staff of professionals, you will need to go digital and implement a business management software solution. It will help you manage all processes online from anywhere, keep track of KPIs and inform your decision-making.

What integrations does Orderry software for cell phone repair shops offer?

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As an Orderry user, you can connect your account to 200+ platforms and services via Zapier. If you actively sell products on external marketplaces, it will be also possible to use the Custom Integration feature that helps set up the unloading of products from the Orderry warehouses to any online store that supports importing a list of items via an XLS file upload.

There is also an accounting integration with QuickBooks Online in Orderry. You can automatically or manually synchronize your invoices, taxes, customers, and products added to work orders or sales.

Can I record sales in Orderry?

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Yes, you can. Besides keeping records of cell phone repairs, your employees can provide accessories sales to customers and manage it in the Orderry system. You just create a Sale and add products available in your digital warehouse. They will be automatically written off, so you always know what is sold and what is left in your inventory.

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  1. Orderry
  2. Mobile Phone Repair Shop Software