Key features
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#1 RepairDesk Alternative
Orderry is your ultimate tool to enhance repair turnaround times and drive growth
What is Orderry?
Orderry is one-for-all repair shop management software that streamlines the management of repairs, clients, and inventory, enhancing the overall operational efficiency of service-based companies. Orderry's focus on ticketing, inventory management, and in-depth analytics sets it apart, making it particularly appealing to businesses looking to enhance repair turnaround times and optimize inventory. Its user-friendly interface and personalized onboarding help businesses quickly adapt to the software. Orderry’s scalable pricing model allows smaller shops to access essential features without the burden of overwhelming costs while providing larger enterprises with more advanced plans to meet their increasing needs.
What is RepairDesk?
RepairDesk is a software platform for managing electronics and mobile device repair shops. While it offers many benefits for managing repair businesses, its pricing structure may be prohibitive for smaller shops or those just starting out, as the monthly fees can accumulate and strain budgets. Some users have noted a steep learning curve when first using the software, which can affect employee productivity. RepairDesk’s customer support has received mixed reviews with certain users expressing dissatisfaction with response times and the effectiveness of the solutions provided during technical issues. Additionally, some features lack the necessary customization options that larger, more established businesses may require, limiting scalability.
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Compare key features and functionalities of both solutions
Key features
Orderry
RepairDesk
Getting started
Free trial
7-day free trial after signup (can be extended on request)
Trial period is only available after a live demo
Onboarding assistance
Customization
Tickets, Estimates, Leads, Clients, Products, Assets
Tickets, Clients
Live customer support
Help Center & video tutorials
Mobile Apps
Mobile app for employees (iOS & Android)
Tablet app
Mobile App for business owners
Tickets
Repair ticket management
Device auto-detection by IMEI
Scheduler
Kanban view
Multiple repairs on an invoice
Device repair history
History of tickets and services
Online estimate acceptance
E-Signature
POS
coming soon
Inventory Management
Multiple warehouses in one location
Extra fees
Allowed actions for employees in warehouses
Bin locations
Stocktaking
4 methods
1 methods
Automatic price calculation
Print price tags
Labels & barcodes
Serial accounting
Bundles
Location-based prices
Stock level control
Clients
Client & Lead Management
Customer Reviews
5-point system, NPS, Like/Dislike
Like/Dislike
Scheduled SMS
Client tags
Automatic notifications & reminders
Employees
Employee work schedules
Task manager
Payroll
Salary accrual
Allowed actions in cashboxes and warehouses
Clock In / Clock Out
coming soon
Finances
Cashboxes & Tax management
Balances & Settlements
Prepayment / Deposits / Refunds
Multicurrency
coming soon
P&L
coming soon
Reports & Analytics
Tickets in Progress report
Lead Conversion report
Company Dashboard
Company KPI report
Integrations
Instant messaging
WhatsApp, Facebook Messenger, Instagram
Facebook Messenger
2-way SMS / VoIP / Email
QuickBooks Online / Xero
Stripe
Marketplaces & Online stores
Zapier
Extra fees
API
Extra fees
Customer Support
Live support via chat/email/phone
Premium Support
Watch live how Orderry can enhance your repair shop’s operational efficiency
Compare pricing plans of both software solutions
Prices per month
Orderry
RepairDesk
Free trial
7-day free trial after signup
Trial period is only available after a live demo
Starting price
39$
99$
2+ Locations
from 69$
from 149$
Unlimited tickets/invoices
from 69$
from 99$
Tailored onboarding included
from 99$
from 149$
API
from $39
from 149$
Orderry repair shop software streamlines your workflow, making it easier than ever to keep everything organized. With its user-friendly interface and powerful features, Orderry eliminates the hassle of juggling multiple systems, allowing you to focus on what really matters — providing excellent service to your customers.
Streamlined repair processing to enhance repair turnaround times
Advanced inventory management to track stock levels and supplier relationships
CRM tools to manage client relationships and follow-ups
Popular communication channels integrated into the platform for improved customer communications
In-depth analytics and reporting tools to monitor business performance
Customizable workflows to suit the specific needs of various service-based industries
Compatibility with multiple devices for on-the-go management
With an intuitive interface and robust functionality, the Orderry Work Orders app allows you to create, manage, and track repairs efficiently from anywhere. Whether in the shop or on the go, Orderry equips you with the tools needed to boost your techs’ productivity and customer satisfaction.
Access all active tickets with just one tap on your smartphone or tablet
Full-cycle repair management from ticket creation to completion
Simplify sales process for products and services in-shop or on-site
Select items easily from stock or scan barcodes for quick transactions
On-site invoicing and payment options for enhanced client convenience
User-friendly interface designed for quick navigation and efficiency
Let Orderry organize all your work on one convenient platform.
Sign up for a 7-day FREE trial now!
Optimize customer communication to enhance your repair shop's efficiency with Orderry’s repair ticket software. With all communication channels in one convenient place, Orderry integrates seamlessly with WhatsApp, Facebook Messenger, Instagram Direct, and offers 2-way texting capabilities, allowing you to manage all your conversations without the hassle of switching between multiple platforms. Streamline your processes by creating leads, estimates, and tickets directly from chat interactions, ensuring no customer query goes unanswered. With Orderry, work, sell, and get paid seamlessly within one platform, revolutionizing your customer service and boosting productivity.
Orderry service order software is your ultimate solution for efficient payroll management tailored for small and midsize businesses. Say goodbye to the hassle of manual calculations and error-prone Excel sheets. With Orderry’s comprehensive automated payroll system, you can streamline the entire payroll process, making it adaptable to any organizational structure. This powerful tool ensures error-free calculation of base salaries and various incentives, monitors real-time payroll amounts, and provides peace of mind with payroll accrual management — allowing you to focus on growing your business.
Effortlessly manage jobs and technicians' schedules on a single platform. Designed to streamline your operation, Orderry job scheduling software provides a real-time overview of available resources, enabling you to balance employee workloads and maintain a steady flow of repairs. No more confusion or missed opportunities — with our intuitive calendar interface, checking planned jobs, and available time slots during client calls has never been easier!
Maximize Orderry’s capabilities with seamless integrations
Orderry’s High Scores on Trusted Software Comparison Platforms
“Orderry has a clean interface with many features and customization options. It helped us improve communication, cost tracking, process management, and customer service.”
Jonathan Nieves
CEO
Bits Tech Computers
Switching from RepairDesk to Orderryis a successful and beneficial move for your business. Follow these steps to ensure a quick and smooth transition:
Sign up to Orderry
Export your data from RepairDesk and save it
Reach out to Orderry's customer support for assistance during the transition process
Switch to Orderry today! 7-day free trial.
No credit card required.
Orderry vs. RepairDesk FAQs
Orderry is a compelling choice for repair businesses looking for comprehensive, efficient, and user-friendly management software. It is considered a strong alternative to RepairDesk for several reasons:
Orderry stands out for small and medium-sized businesses because it offers a comprehensive, user-friendly platform that streamlines operations, manages inventory, and enhances customer relationships. Its intuitive design allows businesses to easily track sales and services, manage tickets, and monitor performance metrics in real time. Additionally, Orderry provides customizable features that cater to the specific needs of various industries, making it adaptable for different business models. With affordable pricing and excellent customer support, Orderry helps small and medium-sized businesses improve efficiency, save time, and drive growth.
Orderry and RepairDesk offer distinct pricing plans tailored to different business needs and sizes. Orderry typically employs a subscription model with tiered pricing based on the number of active users and features required, making it adaptable for various business scales, from small repair shops to larger enterprises. Their plans often include a range of functionalities like inventory management and reporting features, which increase with higher tiers. In contrast, RepairDesk primarily focuses on a per-store pricing structure, allowing businesses to pay a flat fee for a single location. While both platforms provide essential tools for repair shops, their pricing structures reflect their unique approaches to market segmentation and customer preferences.
When comparing customer support between Orderry and RepairDesk, it appears that Orderry offers more robust options for users. Orderry provides multiple channels for support, including live chat, email, and phone support, which allows for prompt responses and assistance during critical times. Their comprehensive help center and tutorial videos facilitate self-service options for users seeking quick solutions. While RepairDesk has a support system in place, it may not be as extensive or responsive as Orderry's offerings. The combination of easily accessible support and informative resources positions Orderry as the better option for users seeking reliable customer support.