Work Order Management Software

Work Order
Management Software

Build Effective Workflows to Exceed Customer Expectations

Managing and Processing Work Orders with Ease

check

A single database of jobs from multiple channels

check

Work order assignment according to employee work schedules

check

Synchronization of warehouses and work orders

check

Deadline control with Status Time Limits

Record-Keeping of Work Orders and Leads

Record-Keeping of Work Orders and Leads

All leads and work orders go to a single database, so employees do not lose a single prospect.

check

Supporting the omnichannel approach

check

Work order widget for your website

check

Convenient table-view of all work orders

Seamless Job Order Management with Statuses

Manage the progress and due dates of your work orders with status chains to deliver them on time.

check

Set up Status Time Limits and rules for changing statuses

check

View summaries of overdue work orders and leads

check

Follow the event feed of each work order

Seamless Job Order Management with Statuses
Work Order Management App For Field Teams

Work Order Management App For Field Teams

Work Order App allows your techs to process works from anywhere.

check

Adding photos, files, and comments to work orders

check

Following all actions in the event feed

check

Work order list with basic information

check

Filtering, sorting, and convenient work order search

check

Payment management

Employees’ Workload Balancing

Plan the workload of your technicians and company resources to avoid overlapping or gaps in the employee work schedules.

check

Convenient calendar view

check

Appointment and work order scheduling

check

Estimated duration of work

check

A quick search for an available technician

Employees’ Workload Balancing

Start managing work orders effectively today

Automatic Notifications for Employees and Customers

Automatic Notifications for Employees and Customers

Keep everyone updated about jobs assigned or status changes in Orderry.

check

Sms

check

Email

check

Viber

Payroll and Wages

Set up automatic payroll computing for employees to simplify the calculation of hourly or daily wages taking into account individual rates and work schedules.

check

Coefficient set up for employees with different seniority levels

check

Calculations based on time worked, materials used, parts sold

Payroll and Wages
Inventory and Customers’ Assets

Inventory and Customers’ Assets

The work order software automatically writes off added products, parts, and consumables from the warehouse. And with the asset warehouses, you’ll be able to keep track of devices or vehicles customers bring in to you for service.

check

The maintenance history of each asset is always at your fingertips

check

Control over transfers among warehouses

check

Synchronization of stock levels and work orders

Create an account in Orderry and test all features for free during the 7-day trial!

Work Order Management Software Improves Customer Service

Document Templates

Document Templates

Flexible customizable forms, document templates, and ready-to-use service directories will help you speed up work order processing

Automatic Notifications

Automatic Notifications

Automatic alerts allow you to notify customers about status changes, promotions, as well as to request feedback

VoIP Integration

VoIP Integration

VoIP integration simplifies the processing of incoming calls for your managers and allows you to identify any customer service issues on time

Work Order Tracking and Analytics

Orderry collects, organizes, and stores data on all works, so you can track statistics for different periods in one or several locations

Optimize Your Marketing Budget

Analyze which marketing channels bring in more work orders or have higher conversion rates to spend your budget on the most effective ones in the future.

Optimize Your Marketing Budget
Generate Reports in a Few Clicks

Generate Reports in a Few Clicks

Inform your decision-making based on real metrics. Generate more than 20 types of reports, including:

check

Created and closed work orders

check

Work orders in progress

check

Performance of employees

View Analytics on Leads and Work Orders in a Convenient Format

Generate an unlimited number of charts and trends in the Company Insights Report to reveal causes for revenue growth or decline, profitable services, or ineffective employees.

check

Charts for any period by location and employee

check

Lead number and conversion rate by an ad campaign

check

Average sales and the time your team spends processing work orders

View Analytics on Leads and Work Orders in a Convenient Format
Work Order Control in Your Smartphone

Work Order Control in Your Smartphone

With the Orderry Business Insights application, you will be mobile and efficient wherever you are. Get in touch with employees and track key business metrics:

check

Number of jobs completed, work orders created and closed

check

Revenue by cashbox and company profit for the day

check

Customer feedback

Book a 15-minute Demo to see how Orderry can save you time = money

Orderry is a web-based work order system to manage everything from customers and jobs to inventory and finances

ellipse

Suitable for one-man shops and multi-location businesses

ellipse

200+ integrations in a single browser tab

ellipse

Automatic synchronization with QuickBooks Online

ellipse

Daily backups and data encryption

ellipse

Support service included in all plans

Orderry is a web-based work order system

FAQ

What is the best way to keep track of work orders?

faq_arrow

The answer here is simple — use a centralized platform for keeping track of everything, from work orders and customer service to inventory management and asset tracking. E.g., Orderry software users can easily create, process, and close work orders from any device. In addition, there are all the necessary tools you need to run your business efficiently like invoice generating, managing stock, and finances, a dashboard of real-time data on KPIs, and a handy reporting capability to inform your decision-making. And for mobile users, Orderry offers the Work Order App for employees and the Orderry Business Insights app for managers. Wherever you are, you can access your account from a laptop, tablet, or mobile device.

What scheduling capabilities does Orderry have?

faq_arrow

There are two such tools in Orderry — the Work Order Scheduler and the Employee Work Schedules. With the first one, you can schedule appointments with technicians, manage call-outs, and book equipment needed to do repairs. It will also streamline your communication with customers and employees by sending notifications and reminders via SMS, email, or messengers. This feature is especially useful for businesses operating in field service industries.

The second tool is designed to plan your technical or maintenance team’s working time. You can keep track of working hours, days off, vacations, and sick leaves. Based on the data in the work schedules, it is also possible to set up the automatic calculation of daily or hourly wages.

Are work order forms customizable?

faq_arrow

Yes, they are. You can set up any work order or request form the way you need it for your workflow. With the Form Editor, you can configure forms not only for work orders, but also for leads, products, assets, and clients. You can disable or hide fields, make some of them required, set default values, bind directories, configure priority levels, etc.

What is a work order in Orderry?

faq_arrow

It is a job, service, or maintenance request that you get from a lead or client. To automate its processing, Orderry has many great features like autofill of client and asset details, integrated service directories, creation of invoices and estimates, status chains according to different work order types, automatic alerts, and employee access settings, payroll rules, inventory write-offs, etc.

Are there tools for asset management in Orderry?

faq_arrow

Thanks to the Asset Tracking feature in Orderry, you can keep records of devices, vehicles, pieces of equipment, or other types of clients’ property that they give to you for service. It will be easy for you to follow asset history and schedule preventive maintenance works to prevent losses, and equipment downtime, as well as increase your asset uptime. You can create digital warehouses for assets, make transfers, and add to work orders.

  1. Orderry
  2. Features
  3. Order management