Work Order
Management Software
Build Effective Workflows to Exceed Customer Expectations
Managing and Processing Work Orders with Ease
A single database of jobs from multiple channels
Work order assignment according to employee work schedules
Synchronization of warehouses and work orders
Deadline control with Status Time Limits
Record-Keeping of Work Orders and Leads
All leads and work orders go to a single database, so employees do not lose a single prospect.
Supporting the omnichannel approach
Work order widget for your website
Convenient table-view of all work orders
Seamless Job Order Management with Statuses
Manage the progress and due dates of your work orders with status chains to deliver them on time.
Set up Status Time Limits and rules for changing statuses
View summaries of overdue work orders and leads
Follow the event feed of each work order
Work Order Management App For Field Teams
Work Order App allows your techs to process works from anywhere.
Adding photos, files, and comments to work orders
Following all actions in the event feed
Work order list with basic information
Filtering, sorting, and convenient work order search
Payment management
Employees’ Workload Balancing
Plan the workload of your technicians and company resources to avoid overlapping or gaps in the employee work schedules.
Convenient calendar view
Appointment and work order scheduling
Estimated duration of work
A quick search for an available technician
Start managing work orders effectively today
Payroll and Wages
Set up automatic payroll computing for employees to simplify the calculation of hourly or daily wages taking into account individual rates and work schedules.
8 payroll scenarios available
Coefficient set up for employees with different seniority levels
Calculations based on time worked, materials used, parts sold
Inventory and Customers’ Assets
The work order software automatically writes off added products, parts, and consumables from the warehouse. And with the asset warehouses, you’ll be able to keep track of devices or vehicles customers bring in to you for service.
The maintenance history of each asset is always at your fingertips
Control over transfers among warehouses
Synchronization of stock levels and work orders
Create an account in Orderry and test all features for free during the 7-day trial!
Work Order Management Software Improves Customer Service
Document Templates
Flexible customizable forms, document templates, and ready-to-use service directories will help you speed up work order processing
Automatic Notifications
Automatic alerts allow you to notify customers about status changes, promotions, as well as to request feedback
VoIP Integration
VoIP integration simplifies the processing of incoming calls for your managers and allows you to identify any customer service issues on time
Work Order Tracking and Analytics
Orderry collects, organizes, and stores data on all works, so you can track statistics for different periods in one or several locations
Optimize Your Marketing Budget
Analyze which marketing channels bring in more work orders or have higher conversion rates to spend your budget on the most effective ones in the future.
Generate Reports in a Few Clicks
Inform your decision-making based on real metrics. Generate more than 20 types of reports, including:
Created and closed work orders
Work orders in progress
Performance of employees
View Analytics on Leads and Work Orders in a Convenient Format
Generate an unlimited number of charts and trends in the Company Insights Report to reveal causes for revenue growth or decline, profitable services, or ineffective employees.
Charts for any period by location and employee
Lead number and conversion rate by an ad campaign
Average sales and the time your team spends processing work orders
Work Order Control in Your Smartphone
With the Orderry Business Insights application, you will be mobile and efficient wherever you are. Get in touch with employees and track key business metrics:
Number of jobs completed, work orders created and closed
Revenue by cashbox and company profit for the day
Customer feedback
Book a 15-minute Demo to see how Orderry can save you time = money
Orderry is a web-based work order system to manage everything from customers and jobs to inventory and finances
Suitable for one-man shops and multi-location businesses
200+ integrations in a single browser tab
Automatic synchronization with QuickBooks Online
Daily backups and data encryption
Support service included in all plans
FAQ
What is the best way to keep track of work orders?
The answer here is simple — use a centralized platform for keeping track of everything, from work orders and customer service to inventory management and asset tracking. E.g., Orderry software users can easily create, process, and close work orders from any device. In addition, there are all the necessary tools you need to run your business efficiently like invoice generating, managing stock, and finances, a dashboard of real-time data on KPIs, and a handy reporting capability to inform your decision-making. And for mobile users, Orderry offers the Work Order App for employees and the Orderry Business Insights app for managers. Wherever you are, you can access your account from a laptop, tablet, or mobile device.
What scheduling capabilities does Orderry have?
There are two such tools in Orderry — the Work Order Scheduler and the Employee Work Schedules. With the first one, you can schedule appointments with technicians, manage call-outs, and book equipment needed to do repairs. It will also streamline your communication with customers and employees by sending notifications and reminders via SMS, email, or messengers. This feature is especially useful for businesses operating in field service industries.
The second tool is designed to plan your technical or maintenance team’s working time. You can keep track of working hours, days off, vacations, and sick leaves. Based on the data in the work schedules, it is also possible to set up the automatic calculation of daily or hourly wages.
Are work order forms customizable?
Yes, they are. You can set up any work order or request form the way you need it for your workflow. With the Form Editor, you can configure forms not only for work orders, but also for leads, products, assets, and clients. You can disable or hide fields, make some of them required, set default values, bind directories, configure priority levels, etc.
What is a work order in Orderry?
It is a job, service, or maintenance request that you get from a lead or client. To automate its processing, Orderry has many great features like autofill of client and asset details, integrated service directories, creation of invoices and estimates, status chains according to different work order types, automatic alerts, and employee access settings, payroll rules, inventory write-offs, etc.
Are there tools for asset management in Orderry?
Thanks to the Asset Tracking feature in Orderry, you can keep records of devices, vehicles, pieces of equipment, or other types of clients’ property that they give to you for service. It will be easy for you to follow asset history and schedule preventive maintenance works to prevent losses, and equipment downtime, as well as increase your asset uptime. You can create digital warehouses for assets, make transfers, and add to work orders.