A single database of jobs from multiple channels
Work order assignment according to employee work schedules
Synchronization of warehouses and work orders
Deadline control with Status Time Limits
All leads and work orders go to a single database, so employees do not lose a single prospect.
Supporting the omnichannel approach
Work order widget for your website
Convenient table-view of all work orders
Manage the progress and due dates of your work orders with status chains to deliver them on time.
Set up Status Time Limits and rules for changing statuses
View summaries of overdue work orders and leads
Follow the event feed of each work order
Work Order App allows your techs to process works from anywhere.
Adding photos, files, and comments to work orders
Following all actions in the event feed
Work order list with basic information
Filtering, sorting, and convenient work order search
Set up automatic payroll computing for employees to simplify the calculation of hourly or daily wages taking into account individual rates and work schedules.
8 payroll scenarios available
Coefficient set up for employees with different seniority levels
Calculations based on time worked, materials used, parts sold
The work order software automatically writes off added products, parts, and consumables from the warehouse. And with the asset warehouses, you’ll be able to keep track of devices or vehicles customers bring in to you for service.
The maintenance history of each asset is always at your fingertips
Control over transfers among warehouses
Synchronization of stock levels and work orders
Flexible customizable forms, document templates, and ready-to-use service directories will help you speed up work order processing
Work Order Tracking and Analytics
Orderry collects, organizes, and stores data on all works, so you can track statistics for different periods in one or several locations
Analyze which marketing channels bring in more work orders or have higher conversion rates to spend your budget on the most effective ones in the future.
Inform your decision-making based on real metrics. Generate more than 20 types of reports, including:
Created and closed work orders
Work orders in progress
Performance of employees
Generate an unlimited number of charts and trends in the Company Insights Report to reveal causes for revenue growth or decline, profitable services, or ineffective employees.
Charts for any period by location and employee
Lead number and conversion rate by an ad campaign
Average sales and the time your team spends processing work orders
With the Orderry Business Insights application, you will be mobile and efficient wherever you are. Get in touch with employees and track key business metrics:
Number of jobs completed, work orders created and closed
Revenue by cashbox and company profit for the day
The answer here is simple — use a centralized platform for keeping track of everything, from work orders and customer service to inventory management and asset tracking. E.g., Orderry software users can easily create, process, and close work orders from any device. In addition, there are all the necessary tools you need to run your business efficiently like invoice generating, managing stock, and finances, a dashboard of real-time data on KPIs, and a handy reporting capability to inform your decision-making. And for mobile users, Orderry offers the Work Order App for employees and the Orderry Business Insights app for managers. Wherever you are, you can access your account from a laptop, tablet, or mobile device.
There are two such tools in Orderry — the Work Order Scheduler and the Employee Work Schedules. With the first one, you can schedule appointments with technicians, manage call-outs, and book equipment needed to do repairs. It will also streamline your communication with customers and employees by sending notifications and reminders via SMS, email, or messengers. This feature is especially useful for businesses operating in field service industries.
The second tool is designed to plan your technical or maintenance team’s working time. You can keep track of working hours, days off, vacations, and sick leaves. Based on the data in the work schedules, it is also possible to set up the automatic calculation of daily or hourly wages.
Yes, they are. You can set up any work order or request form the way you need it for your workflow. With the Form Editor, you can configure forms not only for work orders, but also for leads, products, assets, and clients. You can disable or hide fields, make some of them required, set default values, bind directories, configure priority levels, etc.
It is a job, service, or maintenance request that you get from a lead or client. To automate its processing, Orderry has many great features like autofill of client and asset details, integrated service directories, creation of invoices and estimates, status chains according to different work order types, automatic alerts, and employee access settings, payroll rules, inventory write-offs, etc.
Thanks to the Asset Tracking feature in Orderry, you can keep records of devices, vehicles, pieces of equipment, or other types of clients’ property that they give to you for service. It will be easy for you to follow asset history and schedule preventive maintenance works to prevent losses, and equipment downtime, as well as increase your asset uptime. You can create digital warehouses for assets, make transfers, and add to work orders.