Work Order Software

Work Order
Software

Build Effective Workflows to Exceed Customer Expectations

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What our users say

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Managing and Processing Work Orders with Ease

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A single database of jobs from multiple channels

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Work order assignment according to employee work schedules

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Synchronization of warehouses and work orders

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Deadline control with Status Time Limits

Record-Keeping of Work Orders and Leads

Record-Keeping of Work Orders and Leads

All leads and work orders go to a single database, so employees do not waste time on manual tracking.

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All-in-one solution for omnichannel approach

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Website work order widget for real-time status updates

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Convenient table view of all work orders and service requests

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Client-Payer balances for accurate financial records

Book a 15-minute Demo to see how Orderry can save you time = money

Seamless Job Order Management with Statuses

Manage your work orders' progress and due dates with status chains to deliver them on time and improve the completion rate.

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Set up Status Time Limits and rules for changing statuses

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View summaries of overdue work orders and leads

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Follow the event feed of each work order

Seamless Job Order Management with Statuses
Work Order Management App For Field Teams

Work Order Management App For Field Teams

The Orderry Work Orders app provides your field workers with key features of the web version so that they can process jobs on smartphones and tablets with a few taps.

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Adding photos, files, and comments to work orders

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Following all actions in the event feed

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Updating statuses and closing jobs

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Filtering, sorting, and convenient work order search

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Payment and task management

Employees’ Workload Balancing

Plan the workload of your technicians and company resources to avoid overlapping or gaps in the employee work schedules.

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Convenient calendar view

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Appointment and work order scheduling

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Estimated duration of work

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A quick search for an available technician

Employees’ Workload Balancing

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Automatic Notifications for Employees and Customers

Automatic Notifications for Your Customers and Entire Team

Keep everyone updated about jobs assigned or status changes in Orderry.

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Sms

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Email

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Push notifications (coming soon)

Payroll and Wages

Set up automatic payroll computing, accrual, and employee payouts, considering individual base salaries, commissions, bonuses, penalties, and work schedules.

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Coefficient set up for employees with different seniority levels

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Calculations based on time worked, materials used, parts sold

Payroll and Wages
Inventory and Customers’ Assets

Inventory and Customers’ Assets

The work order software automatically writes off added products, parts, and consumables from your stock. With the asset management feature, you can keep track of equipment, devices, or vehicles to streamline repair and maintenance operations.

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The maintenance history of each asset is always at your fingertips

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Inventory tracking and real-time updates

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Synchronization of stock levels and work orders

Create an account in Orderry and test all features for free during the 7-day trial!

Work Order Management Software Improves Customer Service

Document Templates

Document Templates

Flexible forms, document templates with custom fields, and ready-to-use service directories will help you speed up work order management processes.

Automatic Notifications

Automatic Notifications

Automatic alerts allow you to notify customers about status changes and promotions and request feedback.

VoIP Integration

VoIP Integration

VoIP integration simplifies the processing of incoming calls for your managers and allows you to identify customer service issues on time.

Work Order Tracking and Analytics

Orderry collects, organizes, and stores data on all works so you can track statistics for different periods in a central location and branch offices on a single dashboard.

Optimize Your Marketing Budget

Analyze which marketing channels bring in more work orders or have higher conversion rates to spend your budget on the most effective ones in the future.

Optimize Your Marketing Budget
Generate Reports in a Few Clicks

Generate Reports in a Few Clicks

Make data-driven decisions based on accurate metrics. Generate more than 20 types of reports, including:

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Created and closed work orders

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Work orders in progress

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Performance of employees

View Analytics on Leads and Work Orders in a Convenient Format

Generate customizable dashboards in the Company Insights Report to reveal causes for revenue growth or decline, profitable services, or ineffective employees.

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Charts for any period by location and employee

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Lead number and conversion rate by an ad campaign

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Average sales and the time your team spends processing work orders

View Analytics on Leads and Work Orders in a Convenient Format
Work Order Control in Your Smartphone

Work Order Control on Your Smartphone

With the Orderry Business Insights mobile application, you can be efficient wherever you are. Get in touch with employees and track key business metrics on the go:

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Number of jobs completed, work orders created and closed

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Revenue by cashbox and company profit for the day

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Customer feedback

Book a 15-minute Demo to see how Orderry can save you time = money

Orderry is a web-based work order system to manage everything from customers and jobs to inventory and finances

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Suitable for one-man shops and multi-location businesses

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200+ integrations in a single browser tab

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Automatic synchronization with QuickBooks Online & Xero

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Daily backups and data encryption

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Support service included in all plans

Orderry is a web-based work order system

FAQ

What is the best way to keep track of work orders?

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The answer here is simple — use a centralized platform to track everything, from work orders and customer service to inventory management and asset tracking. In software systems like Orderry software, users can easily create, process, and close work orders from any device. In addition, you get tools to run your business efficiently like invoice generating, cost tracking, facility management, a dashboard of real-time data on KPIs, and a handy reporting capability to inform your decision-making. Orderry offers two mobile applications for mobile users—the Work Order App for employees and the Business Insights app for managers. You can access your account from a laptop, tablet, or mobile device wherever you are.

What scheduling capabilities does Orderry have?

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Two such tools exist in Orderry software solution — the Work Order Scheduler and the Employee Work Schedules. With the first one, you can schedule appointments with technicians, manage call-outs, and book equipment needed to do repairs. It will also streamline your communication with customers and employees by sending notifications and reminders via SMS, email, or messengers. This feature is handy for businesses operating in field service industries.

The second tool is designed to plan your technical or maintenance team’s working time. You can keep track of working hours, days off, vacations, and sick leaves. Based on the data in the work schedules, it is also possible to set up the automatic calculation of daily or hourly wages.

Are work order forms customizable?

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Yes, they are. You can set up any work order or request form the way you need for your workflow. With the Form Editor, you can configure forms for work orders and leads, products, assets, and clients. You can disable or hide fields, make some required, set default values, bind directories, configure priority levels, etc.

What is a work order in Orderry?

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You get a job, service, or maintenance request from a lead or client. Orderry has many great features to automate its processing, including autofill of client and asset details, integrated service directories, creation of invoices and estimates, status chains according to different work order types, automatic alerts, employee access settings, payroll rules, inventory write-offs, etc.

Are there software options for asset management in Orderry?

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Thanks to the Asset Tracking feature in Orderry, you can keep records of devices, vehicles, equipment, or other types of clients’ property they give you for service or your company's property. You don’t need an additional asset management solution to follow asset history, organize operational tasks, and schedule preventive maintenance works to save on maintenance costs, prevent equipment downtime, and increase asset uptime. You can create digital warehouses for assets, make transfers, add to work orders, and assign responsible maintenance managers in a few clicks.

Read more
Work Order App on Android

Work Order App on Android: Creating Work Orders, Clients, ...

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New Orderry Integration With Xero

New Orderry Integration With Xero, QuickBooks Integration ...

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How to Best Manage Work Orders in Service Business

How to Best Manage Work Orders in Service Business

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