Customer Relationship Management That Supports Business Growth

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Your single database
of clients and suppliers

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Effective communication
across different channels

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Quick access to customer
data from any device

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Customer base import
and update in seconds

Try Orderry free for 7 days

Improve customer experience in your company

You Care About Your Clients—Orderry Cares About Their Data

Create or import a customer base in Orderry to access your client-related data anytime. Choose the fields you need when importing, merging duplicates, updating, or exporting all data to Excel automatically.

Help your employees keep client records faster with convenient client forms. Use ready-made templates, add a payer field to differentiate corporate clients, and simplify the data entry procedure with auto-fill fields.

Set up access to the customer base in your entire company by configuring user roles and locations.

Customer Communication As It Should Be

People like it when businesses communicate transparently and on time. Orderry’s automation tools will help you keep your clients in the loop about upcoming appointments, job status updates, promotions, and company news.

  • SMS notifications to track changes and the status of work orders.
  • Automated reminders of appointments to reduce no-shows.
  • Setting up the favorite communication channel (SMS or Email) in the client profile.
  • Delayed sending of text and email reminders to deliver messages at the right time.
  • Custom templates and message content.

Hear it from Orderry users

“Orderry has given us the advantage of letting the client see in real-time how their repair is going and in what state their equipment is.”


Leonardo Miranda

Technical Support Manager

at Blue Linq S. A.

With Orderry, you are not tied to a place, time, or device you use

Instant Messaging For Instant Updates

As Orderry integrates with WhatsApp directly, you can open chats with clients right from work orders. And to save your employees’ time on typing, use pre-configured templates and customize your message content. Shorten response time and impress clients with effective customer service communication.

Know The Past to Service Better in the Future

When building repeat business, it’s essential to keep track of what your existing clients bought from you and how satisfied they were. That’s why Orderry offers a feature set to view your relationships with clients from a historical perspective. In each client profile, you will find:

  • all devices or vehicles a client brought you for servicing
  • all work orders, sales, and payments
  • previous calls and SMS/Email notifications

Be Informed When Working in the Field

In the Work Orders app, your field technicians can easily check work order details before leaving for the client, so they arrive fully prepared for the job. And when being on the spot, they can update work order statuses, leave comments, and accept payments in real-time.

Hear it from Orderry users

“Our previous software didn't have any way to let the customer know their vehicle is ready. We had to email the customer manually when the job was done. With Orderry, I don't have to send anything because it was pre-selected that the system sends a message whenever the car is ready.”


Miguel Rivera Figueroa

Operations Manager

Target Rent A Car

Ask For Customer Feedback When the Time is Right

Customer reviews are a great metric to analyze the results of all your efforts to satisfy your clients. You will also learn how friendly the people who work for you are and get valuable insights into your team's performance.

In Orderry, you can collect
customer feedback through automatic notifications and schedule the sending of review requests for the time your clients are most likely to respond. For a quick analysis, generate a report with all the data needed.

Encourage Your Customers to Return

If your company has a loyalty program, set up a personal discount on services, labors, and materials. Orderry automatically applies these discounts to every client’s work order, invoice, and sale.

You can also generate and distribute discount codes, and place them on plastic discount cards as barcodes. Your employees will later scan those into a work order or client search field to find the work order or client profile in no time.

Track Your Customer Journey

Log the source of every client conversion in Orderry’s customer base. This way, you can later asses how efficient your marketing is. Generate a Client Conversion Report to discover detailed information about clients, work orders, and incomes grouped by marketing channels.

Orderry is your automation tool to streamline processes in all business activities

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Single database doesn't depend on the number and dislocation of business branches

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Convenient menu and configurable filters for finding the information
in a few clicks

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Configurable tables and
cards allow you to set
the list of fields for display

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Get access to your business management anytime and
anywhere with Orderry

Ready to give Orderry a try? 

Sign up today and start communicating with clients most efficiently


Why do I need a software program to maintain a customer base?


A customer database is a valuable tool that allows businesses to know and understand their customers by collecting information about them. A CRM solution like Orderry helps collect, organize and display customer data, and makes it easier for managers and technicians to access the right information.

Is Orderry appointment reminder software?


It is more than that. Besides sending appointment reminders automatically, Orderry helps service companies organize the entire database of clients, assets, service and payment history, loyalty programs, and customer feedback.

How to choose customer relationship management software?


To find the right solution, identify your company's needs and study the sales process, highlighting the important steps in customer interaction. Then determine what features you need to support and improve this process: managing customer contacts, sending notifications, analyzing marketing campaigns, or other features that may vary depending on the type of your business. Test several software options that provide the features you need to choose the best option for your shop or service center. Orderry, for example, offers a free trial period so you can see how easy it is to manage your customer base in the cloud.

How to maintain the customer base up-to-date?


For this purpose, you should enter all the necessary data into the system regularly and request your employees to do so, check the relevance of customer data, and update it if needed. Merge duplicates of client profiles to eliminate negative impact on your employees’ performance. Keeping your database up-to-date is a continuous process, so be patient and make it a good habit.

Read more
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Long-Term Relationships With Customers Without CRM Software?

Basic integration with WhatsApp and Viber

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  1. Orderry
  2. Features
  3. Client Database Management