Como a oficina de scooters ScooFly transformou a desorganização em crescimento

A growing electric scooter repair shop proves that big transformations start with the right software solution

Table of Contents

The Pain of Running a Growing Scooter Repair Shop Without Structure
Centralizing Scooter Repair Operations: The First Step Toward Professional Growth
From Chaos to Clarity: What It Took to Embrace Scooter Repair Shop Software
What Business Results Can Scooter Repair Shops Expect From Going Digital?
More Than Just Software: A New Way of Running the Scooter Repair Business

ScooFly, Guadalajara, Mexico

The Pain of Running a Growing Scooter Repair Shop Without Structure

When ScooFly launched in Guadalajara, the team was determined to be more than just a place to fix scooters but a trusted partner in micromobility.

However, as their client base expanded, their operational structure failed to keep pace. The team relied on a mix of paper notes, chat messages, and mental checklists, leading to miscommunication, missed follow-ups, and inefficiencies that slowed them down.

We realized that information was all over the place: some orders on paper, some in chats, some requests with no follow-up… and for a service business, that’s like leaving the door wide open for chaos.

Brahim Baruqui

Founder

ScooFly

These cracks in the system weren’t just an internal headache. Clients weren’t getting consistent updates, delivery times were unpredictable, and the team spent more time tracking down information than actually working on scooters.

ScooFly technician at work

Centralizing Scooter Repair Operations: The First Step Toward Professional Growth

To stop “firefighting” and start growing, Brahim knew they needed all-in-one repair shop software that could centralize everything, from repairs to inventory. That’s when he discovered Orderry.

The moment I saw that Orderry could connect our entire operation — customer registration, full scooter history, real-time order tracking, communication, inventory, and spare parts — I knew it was the tool we needed.

Brahim Baruqui

Founder

ScooFly

For a five-person electric scooter repair shop, this was game-changing. Instead of juggling tools and spreadsheets, everything would finally live in one place.

Tracking scooter repairs in Orderry

From Chaos to Clarity: What It Took to Embrace Scooter Repair Shop Software

Like any significant change, implementing Orderry came with an adjustment period. However, the real challenge wasn’t the bike shop software but getting the team to shift their mindset.

Of course, there was an adjustment period, like with any worthwhile change, but Orderry is so intuitive that the learning curve was short. The real challenge was shifting the team’s mindset: going from ‘I have it in my notebook’ to ‘everything must be in Orderry.’ Once we nailed that, the benefits were immediate.

Brahim Baruqui

Founder

ScooFly

Within weeks, the team had fully integrated the platform into their daily routine. Instead of working in silos, everyone from the front desk to mechanics collaborated in real time, with full visibility into repairs and timelines.

Service history tracking in Orderry

For Brahim, the most valuable feature is the comprehensive history of every scooter and customer. This detailed tracking allows ScooFly to anticipate future service needs and create proactive, personalized communication with clients, strengthening relationships and driving repeat business.

One feature of Orderry stands out above the rest for me. It’s the full history of every scooter and customer. Knowing who did what, when, and to each unit allows me to provide better service, anticipate maintenance needs, and build long-term trust.

Brahim Baruqui

Founder

ScooFly

What Business Results Can Scooter Repair Shops Expect From Going Digital?

Brahim sums up the results in two words: control and growth. With Orderry’s bike repair shop software, ScooFly now has:

• Real-time insights. Track how many scooters are serviced, what parts are used, and how much is invoiced, all from a smartphone.
• Streamlined communication. Clients get clear updates and accurate delivery times, which builds trust and reduces back-and-forth calls.
• Optimized operations. Shorter service times mean the team can handle more jobs without sacrificing quality.
• Future-focused leadership. Brahim can spend more time planning for growth instead of chasing lost repairs.

This new level of visibility and traceability transformed not only their operations but also how customers perceive the business.

More Than Just Software: A New Way of Running the Scooter Repair Business

Orderry gave Brahim exactly what he needed: real control over his operations. No longer stuck in the day-to-day chaos, he and his team can focus on delivering safe, reliable micromobility services and shaping a brighter future for their customers. ScooFly’s story proves that with the right mindset and tools, even small repair shops can achieve big transformations.

Orderry won’t change your life unless you’re willing to change how you manage your business. If you really want to take it to the next level — to have control, data, processes — then Orderry is the tool for you. It’s not just software… It’s a mirror of how well (or poorly) you’re running your operations.

Brahim Baruqui

Founder

ScooFly

We’d like to thank Brahim Baruqui and the team at ScooFly for sharing their journey with us. Their dedication to enhancing micromobility services in Guadalajara, along with their willingness to adapt to change, is truly inspiring.