Response Time Reduced By 60 Times After A Year With Orderry
4 January 2024
Orderry gives you everything you need to run your electronics repair shop in one system. Set up electronics repair shop software to meet your company's needs, and manage tickets, inventory, technician schedules, AI tools, and payments to work faster and stay profitable.
Create repair tickets, assign technicians, and track jobs
Manage parts and save time with AI tools
Handle POS sales and accept online payments
Orderry helped us cut our turnaround time by more than 60x. Now we can service, on average, 200 more devices than we did before.
With repair tracking software, you no longer have to guess what’s happening with each device or chase technicians for updates. From intake to completion, electronics repair shop management software helps your team keep job details, statuses, and repair history organized. Orderry brings it all together, so everyone can see what’s been done and what needs attention.
Create repair tickets in seconds with customer info, device data, issue descriptions, and photos
Track every repair stage in real time, from check-in to ready for pickup
Set each customer’s preferred language for repair updates and pickup notifications
Assign jobs to technicians so every repair has an owner
Keep notes, status changes, and repair history together for every device
Store unlimited repair photos, documents, and other files on any plan
Send customer notifications by SMS or email when a repair status changes
Try Orderry Free
Get complete access to all tools for 7 days. Test the platform with your own data and see how it fits your workflow.
Create repair estimates, collect approvals, and prepare invoices without duplicate entry. Orderry keeps all the details in one place, so your team can check approved costs, avoid billing mistakes, and sync invoices with accounting tools.
Create detailed repair estimates with parts, labor costs, and discounts
Send a digital estimate for customers to review and approve online
Collect customer approvals with electronic signatures
Turn approved estimates into work orders without re-entering the details
Generate invoices from work orders using built-in online invoicing software
Sync invoices with QuickBooks or Xero to keep accounting records up to date
The moment I saw that Orderry could connect our entire operation — customer intake, full repair history, real-time order tracking, communication, inventory, and parts — I knew it was the tool we needed.
Collect payments quickly and professionally, whether at the counter or online. When you need to quickly collect payment for a completed repair, POS software for electronics repair shop comes to the rescue. Orderry keeps payments connected to repair jobs, so your team can track transactions without switching tools.
Accept in-store payments through SumUp, Square, or Stripe terminals using repair shop POS software
Send secure payment links so customers can pay online
Offer multiple payment methods, including cards, cash, and digital wallets
Let customers pay at pickup by scanning a QR code
Record deposits and split payments between different payment methods
Track payment statuses and transaction records for each repair
See Orderry in Action
Explore real repair shop scenarios, ask questions, and get expert guidance tailored to your business. See exactly how Orderry works before you commit.
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Track every part, device, and customer-owned item in one place. Orderry combines inventory management with repair tracking, so you know what’s in stock, what’s reserved for repairs, and what to reorder.
Track serial numbers and customer devices to avoid mix-ups and lost items
Link parts directly to repair tickets to see the true cost of each job
Reserve parts for specific repairs so they aren't used for other jobs
Manage purchase orders and products with low stock levels to restock on time
Find parts faster by scanning barcodes or checking their storage locations
Track stock across multiple locations and transfer parts between warehouses
Once my team saw that work orders were clear, appointments were organized, and everything was centralized, they changed their perspective. Within a few weeks, Orderry became a natural part of our daily operations.
Orderry brings your repair shop’s financial and operational data together in one place. Use its business dashboard and reports to see how your shop is performing, improve pricing, plan inventory, and track your team’s results.
Monitor income and expenses with up-to-date financial reports
Review profits from repairs, parts, and accessory sales
Track technician performance, completed jobs, and labor costs
Compare business results across different periods and locations
Analyze stock levels and product turnover to plan purchases
Check key business metrics from your phone, even when you’re away from the shop
Instead of running tickets, parts, invoices, payments, and reports in separate tools, Orderry brings your daily work into one system that your team can follow.
Look organized from the first ticket
Replace spreadsheets, notes, and scattered messages with a clear repair process. Your team can create tickets, track devices, manage customer details, and keep every job easy to find.
Keep parts and billing connected
Inventory, repair tickets, invoices, and payments stay connected. Your team can see which parts were used, what the customer owes, and what still needs attention.
Get support as your shop grows
Orderry provides your team with onboarding assistance, Help Center guides, and regular product updates. You can start with the tools you need now and build a stronger workflow over time.
Try Orderry Free for 7 Days
See how it works for your shop. Quick setup, guided onboarding, and full feature access included. No credit card required.
Create checklists for device intake, diagnostics, and final testing. Let technicians mark completed checks, add photos, and record results directly in repair tickets.
Manage tickets, track inventory, and accept payments on the go with the work order app.
Use IMEI Lookup to identify smartphone and tablet models during intake and automatically fill in device details.
Use AI tools to summarize calls, write product descriptions, remove image backgrounds, and draft customer replies.
Record technicians' clock-in and clock-out times, track their actual working hours, and maintain accurate timesheets without manual entry.
Track refurbishment costs, maintain device histories, and manage ready-to-sell inventory with sales management tools.
Whether you specialize in phone repair, computer repair, refurbished device sales, or run a full-service electronics repair shop, Orderry adapts to how your team works. From single-location shops to multi-location operations, the system scales to fit your business model.
Drone Repair
Game Console Repair
Frequently Asked Questions About Electronics Repair Shop Software
Orderry is built for small and medium businesses, including electronics repair shops, not just checkout. It includes repair tickets, device history, parts assigned to jobs, technician workflows, inventory, payments, and repair-focused reports. Most general POS systems do not cover the full repair process.
Yes. Orderry helps you manage multiple locations from one account. You can track performance by location, manage location-based inventory and payments, and standardize workflows and set prices for each location.
Yes. Orderry integrates with QuickBooks Online and Xero. You can sync invoices and payments with your accounting system, so your team does not have to enter the same billing data twice.
Yes. Orderry lets you process product returns, record refunds, track transaction history, and maintain accurate financial records. This helps with returned parts and customer refunds without manual record adjustments.
If you're still using spreadsheets to manage repairs, switching to software for electronics repair shops can save your team a lot of manual work. In Orderry, you can manage repair tickets, inventory, estimates, invoices, payments, and reports in one system, without constantly switching between files or entering the same information twice.
Yes. Orderry lets you create repair estimates, add parts and labor, collect customer approvals online, and turn approved estimates into work orders. You can then create invoices from those work orders without re-entering the details.
Use real-time inventory tracking, serial number tracking, and parts-to-ticket assignment. Orderry helps you track every part, monitor stock levels, manage purchase orders, and see the cost of each repair more clearly.
