Google Reviews Automation: A Game-Changer For Small Businesses
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Orderry keeps counter sales and repair work in one system. With this jewelry store software, your employees can create a repair order and update its status as the job moves forward. Once the work is complete, you can prepare the invoice from the same record. The jewelry management software also keeps each customer’s purchases and past repairs in their profile, so you can quickly check the details when they return.
Track each jewelry piece by serial number and storage location
Keep each customer’s purchase history and preferences in one profile
Send repair estimates for online approval before work begins
The best part of Orderry for me is that the data on clients, assets, products, and work orders are integrated, organizing all the work in one place.
Orderry’s jewelry POS software connects counter sales with the rest of your store’s work. Your employees can sell an item, take payment, or create a repair ticket from the same system. Each transaction updates the related customer and inventory records, so you can follow what happened after checkout.
Scan a barcode to add the right piece to a sale
Accept deposits and partial payments for larger purchases
Print a sales document for the customer
Set separate retail prices for different store locations
Limit access to selected cashboxes and warehouses
Review sales results and profit in your reports
Once a repair is complete, your employees can move it from the work order to an invoice and record the payment. They can also check whether an item is in stock and see where serialized pieces are stored. This keeps retail sales and repair work in one process. Each transaction can be linked to the person who bought the piece or brought it in for service. Orderry keeps that history ready when the customer returns for another purchase, an adjustment, or a future repair.
Bring Your Store and Workshop Together
Keep counter sales connected with repair work and customer history. See how Orderry works with your daily process.
Orderry links each customer profile to past purchases and repair jobs. In the customer database software, your employees can open a record and review prior work before answering a question or creating a new order. Jewelry CRM software keeps the customer’s contact details in that record, so your team can update them in one place.
Record ring size and preferred metal in custom profile fields
Schedule birthday or anniversary messages through the customer notification system
Add tags so your employees can find the right client group faster
Set a personal discount for a returning customer
A jewelry CRM keeps customer communication in a single record. Your employees can read previous messages before replying. The jewelry store CRM also shows active work orders in the contact profile, so your team can answer questions about current repairs more quickly.
800Tailor was in a situation where the business was growing obviously, but there was no workflow tracking: how many garments were being altered, who was doing the job, and at what stage? When a customer called to request a status update, they had to visit the assigned tailor physically. But now with Orderry, the tracking is happening properly. Overall, the software is easy to understand and implement, and the customer support is also good.
Orderry’s jewelry repair software creates a separate record for each repair and custom order in the work order software. Your employees can add intake photos and describe the piece’s condition before it reaches the bench. Those details stay with the job, so you can check what was recorded when the piece came in. The same order shows who is responsible and when the work is due.
Move each job through statuses from received to ready for pickup
Send automatic SMS or email updates when a status changes
Record a prepayment for a custom order
Send a job estimate for approval before work begins
Print a customer document from the saved order details
You can also use Orderry’s jewelry appraisal software to record and store the details entered by your appraiser. Create a separate work order for the piece and add custom fields for its value. Photos and supporting files stay attached to the same record. A print template converts the saved details into a customer document.
Bring Your Store and Repair Bench Together
See how Orderry helps your employees keep sales and repair work in one clear process.
Schedule a Demo
Orderry keeps your inventory connected to the work your store completes. In jewelry inventory software, your employees can assign a serial number to each high-value piece. They can also add product photos to make similar items easier to tell apart. When an item is sold or a material is added to a repair order, Orderry records that movement in the product history.
Print barcode and serial-number labels for faster searches
Organize pieces by warehouse and bin location
Count physical stock and review any shortage or excess
Transfer items between your store locations
Set minimum stock levels for frequently used repair materials
Check the available quantity of each item in every warehouse. The Product Turnover report shows how stock moved during the selected period. The Sold Products report shows which pieces sell most often and how much profit they generate. You can use these numbers when planning your next purchase.
I searched online for software to manage our service processes and came across many options. After testing several for over three months, we chose Orderry. The pricing was great for the range of features we needed, and it was both easy to use and quick to set up.
Orderry turns the numbers from your daily work into ready-made reports. With jewelry store management software, you can check profit from completed repair orders and counter sales for any period. The Total Profit report shows the result for each location or the whole company. You can print it or export it to Excel for your accountant.
See how much money comes in and goes out
Open the business dashboard software to check cashbox balances across locations
Calculate employee pay based on completed work and sales
Track how products move through your inventory
Review the taxes recorded in Orderry
Orderry also keeps billing data ready for the system your bookkeeper uses. Orderry’s online invoicing software syncs invoices and payments with QuickBooks Online or Xero. With software for jewelry store operations, your bookkeeper continues the accounting work on the connected platform using the current data.
Know What Is Happening in Your Store
Track every job and sale as your employees complete their work. Try Orderry free for 7 days.
Orderry keeps all your jewelry store locations in one account. With jewelry business management software, you can open the system from any device. Updates from each branch appear in the shared account as your employees work. The Manager Dashboard can show one location, several locations, or the whole company.
Give each employee access only to the locations they work in
Limit actions in cashboxes and warehouses
Review who changed or deleted a record
Protect logins with two-factor authentication
Restrict staff access to approved IP addresses
Orderry encrypts all traffic between your device and its servers. Full backups run every two hours in Google Cloud, and a daily copy is stored in AWS. You can also use the Orderry Dashboard app with the retail software. It lets you check the day’s sales from your phone after the store closes.
Orderry keeps your jewelry business's daily operations in one system. This jewelry software records each update as your employees work, so you can see what is happening at any time.
Stay organized when you work solo
Keep the customer’s details with each sale or repair. You can open the record on any device and continue working wherever you are.
Keep the counter and repair bench connected
With jewelry store software, your employees can complete sales through repair shop POS software and manage each repair in work order software. The same system follows the piece from intake to pickup.
See every store in one account
Use jewelry management software to check one location or your whole company through multi-shop management software. Sales and inventory stay visible in the same dashboard as your business grows.
Bring Your Store into One System
Connect customer records, inventory, sales, and repair work during a free 7-day trial. Setup takes only a few simple steps.
Use AI tools to clean product photos and draft names or descriptions for new items. Orderry can also turn recorded calls into text.
Send a rating request after a repair is complete. You can read all customer reviews in one report and see which job each review belongs to.
Check employee activity to find out who updated a sale or work order. You can also restore supported records that an employee deleted by mistake.
Use the online task manager to assign customer calls or stock checks to your employees. Add a due date and see when the task is complete.
Connect Instagram and Facebook to Orderry's social media CRM. Your employees can reply from one inbox and link each conversation to a customer profile.
Use job scheduling to assign repairs, set due dates, and plan each employee’s workload. Your team can see what is planned and which job comes next.
Jewelry stores manage more than counter sales. Your team also handles repairs, custom work, inventory, customer items, and payments. Orderry supports other businesses with the same daily flow, where each item moves from intake or sale to completed work and pickup.
Frequently Asked Questions About Software for Jewelry Business
Yes. Orderry is software for jewelry business operations that stores counter sales and repair work in a single account. Your employees record retail purchases in Sales and create work orders for repairs or custom jobs. Both records can be linked to the same customer, so their purchase and repair history stays together. Once a repair is complete, the saved products and services can be added to an invoice.
Yes. First, export your customers and product records from the system you use now. You can then import those files into Orderry and add your current stock balances through inventory posting. Serial numbers can also be loaded when you post the items. The jewelry software can replace separate spreadsheets once your store records have been moved.
Orderry works for both. A solo jeweler can start with one location and two employees on the Hobby plan. Other plans let you add more employees and store locations as your business grows. You can keep using the same jewelry store software instead of moving your records to another system later.
Yes. Orderry’s jewelry management software integrates with QuickBooks Online and Xero in both directions. Invoices and payments can be kept up to date across the connected systems. For another accounting tool, you can build a connection through the Orderry API, Make, or Zapier.
Orderry encrypts traffic and stores your information on secure database servers. You can choose what each employee is allowed to see or change. Two-factor authentication adds an extra step to signing in, and the Activity Log shows who changed or deleted a record. Orderry backs up your data to Google Cloud every two hours and saves a daily backup in AWS.
