Oprogramowanie dla centrów serwisowych

Orderry to program do obsługi zamówień i organizacji zleceń. Serwis zapewnia łatwą i wygodną pracę z klientami, pracownikami oraz kontrahentami i bezpiecznie przechowuje wszystkie dane w jednym miejscu, abyś mógł z nich korzystać gdziekolwiek jesteś. Automatyzuj rutynowe działania całej firmy za pomocą jednego systemu CRM!

Program do serwisu zwiększy Twój dochód

Kontrola i motywacja pracowników dzięki elastycznemu systemowi wynagrodzeń

Leady, zamówienia, magazyny
i kasy w jednym programie

Nowy poziom obsługi klientów
dzięki automatyzacji

Zarządzanie biznesem
z dowolnego miejsca i urządzenia

Wypróbuj Orderry w ramach 14-dniowej darmowej wersji próbnej

Program do obsługi serwisu otwiera nowe możliwości

Zarządzanie Firmą jest wygodne i bezpieczne dzięki Orderry

• Zabierz się do pracy od razu po rejestracji. Nie musisz niczego pobierać, instalować, ani angażować dodatkowych programistów w celu konfiguracji naszego oprogramowania;
• Nieustannie pracujemy nad naszym interfejsem użytkownika w celu jego ulepszenia;
• Orderry to aplikacja w chmurze. Możesz uzyskać do niej dostęp przez smartfon, tablet, komputer lub każde inne urządzenie obsługujące przeglądarki internetowe;
• Orderry zapewnia bezpieczeństwo Twoich danych. Bardzo poważnie podchodzimy do polityki prywatności;
• Nasz zespół obsługi klienta jest zawsze gotowy do pomocy w zakresie funkcji i konfiguracji Orderry.

Best Software For Service Centers And Repair Shops

Customer communication is among the most important aspects of the service industry. You need a deeper understanding of the needs and demands of your target market to effectively stand out, getting more jobs before your competitors. Today, running a well-aligned and harmonized workflow with a proper software for service centers and repair shops becomes a MUST.

Assortment planning, profitability, pricing, finance, and accounting are also critical things for you to keep in mind as a business owner. But you can not deal with all that data in real time, at least with your own hands. And what if you have a full-service shop with field jobs, multiple locations, or a chain of high volume repair shops or retail stores? Here is exactly when Orderry comes into play, providing your business with the best-in-class software for service centers across the industry.

Orderry is a cloud-based CRM toolkit, jam-packed with a host of automation and productivity-enhancing software features designed exclusively for service centers and repair shops. Orderry can be accessed via smartphone, tablet, PC, or any other device that supports Internet browsing. Stay in touch with your business. Keep an eye on every operation and process, running effective management and supervision even when you’re hundreds of miles away.

With a repair shop or service center, you have a lot of things on the go: plenty of calls and orders, different spare parts and materials found across multiple inventories / brick-and-mortar locations, pressing schedules, and demanding clients who expect nothing else but the A-1 customer service. Now with Orderry, you can easily keep orders and jobs to schedule with order status deadlines, full history log, and scheduled alerts. Communicate, check on job progress, get quality assurance, collect feedback, and send custom notifications to your clients, managers, and repair specialists on any occasion with a seamless VoIP integration and built-in SMS broadcasting gateway.

Take the pain out of one of the biggest jobs at your service center! Manage inventory without putting in a tremendous effort.. Make the most out of extensive tracking & reporting features by Orderry, sticking to optimal inventory levels and receiving timely notifications when a repair part or material is low or needs replenishing. Handle orders with a single click, estimate demand, and have the right availability at all times with easy “Assortment analysis”, “Stock balances”, “Products turnover”, “Write-off from the warehouse”, and “Products below minimum stock” reporting. 

Route Leads With The Right Software For Service Center

Now you can not only input your orders and clients in the system, but have a well-structured data showing where they came from. Use a powerful Leads module in the Orderry system and never miss a single potential client. Building custom campaigns, growing your base, collecting marketing insight from multiple sources, and targeting different customer groups finally made simple. 

Benefit From Intelligent CRM Automation

Free up tons of human resources and save time by eliminating the lion’s share of manual tasks and recurring actions. Increase business from one-click customer registration using a rich library of customizable templates. Create new or edit the existing ones, instantly putting all you need right into the Orderry system:

• Client names, contacts
• Full history log for orders, payments, calls, and SMS
• Call record archive
• Special offers, ad campaigns
• Discount cards
• Comments and notes
• Data showing where clients come from.

Filter by these fields so that you can quickly see happy clients willing to come back to your service center, or find the ones with issues that need your closer attention. Use automated follow-ups to reach different target markets. Make changes to campaigns, adding discounts as they go.

Get A Full Picture Of Orders, Services And Works

Accelerate every stage of order processing at your service center or phone repair shop with a software that makes easy job assignments and automated sales workflow. Configure different types of profiles and custom templates so that you can create new orders in seconds, gaining a leg up on the market. Forget about the most daunting tasks with:

• Device type, brand, and model
• Common repair works, pricing
• Assigned managers and specialists 
• Reception notes
• Corresponding photos and PDF-docs
• Full action log, order / service feed
• Related tasks
• Job status deadlines.

Make the most out of a streamlined and fully consistent workflow, instantly finding exactly what you need at the moment. Now every repair can be completed on time, every time. Configure different types of payments, service, and field jobs with a full set of controlled statuses. Ensure your people work on the right things and never waste time in a desperate effort to keep the order to schedule.

Know Exactly How Your Service Center Is Doing

Summary reports provide you with a 360-degree view into what type of works have been completed to the date and converted into recurring orders. Get a deeper insight into the overall performance at your cell phone repair or service center with one-click qualitative and quantitative analysis. Know what’s actually making you money within any period of time. Drive redundant works, overstocked items and unnecessary parts to the minimum.

Track your managers, technicians, specialists and their efficiency. Measure current performance of your employees by the actual amount of works completed and net income delivered with each type of works and service. Set up a daily “Specialist report” to keep your supervisors always informed on the best-sellers and top-performing employees. Make every item, service, and teammate automatically promoted in a fair way.

Manage Inventory Effectively For Shorter Cycle Times

Unlike a traditional stocktake and inventory management, a software for service centers and repair shops by Orderry has a smart Inventory module automatically synchronized with Orders and Sales. No more guesswork. Stock, assets, postings, write-offs, transfers, stocktakes, purchase returns, products, and categories — all pulled together in a single easy-to-use interface. 

Generate stocktake reports and print documentation in one click. Provide responsible employees with a configurable set of user permissions to ensure the right people can access specific warehouse assets, inventory locations, products, or categories. Assign a unique serial number to each item or part to keep your inventory always up-to-date, even without necessarily messing up with physical stocktake.

Make Streamlined Accounting With Traceable Cash Flow

Orderry supports your growth by allowing a single cloud-based software for service center and repair shop that keeps all finance and accounting data secure and running on cruise control. The following reports can now be generated automatically:

• Payroll report
• Total money
• Cash flow
• Orders income
• Sales income.

Access real-time data by any period of time, single or multiple locations. Customize and print reports without leaving a convenient user interface in Orderry. Keep all stats and maintain records of your KPIs by exporting the necessary reports in the Excel file format for future reference.

Orderry Is Your Best Software For Service Center Management

Once you try the all-in-one solution by Orderry, your business will notice the difference — with software that feels just like it was designed for your service center or repair shop. We stay at the forefront in providing you with fully loaded and streamlined cloud-based software for service business across the industry:

• Presale servicing
• Full-service repair shops
• Warranty / post-warranty service
• Brand service centers
• One-man business
• Multiple locations
• High-volume chains
• Field jobs
• Niche services.

No matter what area of services you work in. Orderry is flexible to fit any niche industry or process. 

Just tell us about your business! We’ll make the Orderry system tailored individually to your operation in no time!