Grow Your Video Game Repair Business With Orderry
Customer Base and
Work Order Management
Mobile Apps For Executives
and Paperless Workflow
and Advanced Warehousing
Want to try it out? Get your 7-day free access to all features
Orderry is a cloud-based solution to automate business processes in repair shops
Process service requests and work orders in a single database:
Schedule call-outs, control the workload of resources, and create work orders in a handy drag & drop calendar.
Orderry has a timesheet called the Employee Work Schedules where you can create individual schedules as well as keep track of working and non-working days (vacation, sick leave, holidays) of your team.
If you have employees on hourly or daily pay systems, you can set up automated payroll calculations based on their work schedules.
Orderry’s CRM functionality allows you to manage all the steps of your customer journey — from lead capturing to repeat business. Overview past interactions with customers or prospects as well as plan future campaigns and promotions.
Use a rich library of templates with vast customization options to set up any document you need to quickly generate when processing work orders.
Your technicians can take Orderry in their smartphones anywhere. Use the Work Order App to:
Enable automated alerts to technicians about work orders assigned or status changes. Send SMS or emails to customers as well to notify them when their favorite gaming device is ready for pickup or to request feedback about your services.
In addition to setting main deadlines for work orders, you can define time frames for each stage of their processing. This way, you’ll avoid conflicts and bad reviews from your customers.
Each status has a deadline and when it’s exceeded, you’ll see such a work order in a separate badge. This will help you find bottlenecks in your workflow and avoid delays at each step.
Measure how much cash flows into and out of your business with digital Cashboxes in Orderry. Keep records of cash and non-cash payments and analyze your cash balances in the Cash Flow Report.
Easily add or exclude taxes on a price for services in your company, use different tax rates for different locations as well as multiple tax systems within one account.
Connect your accounts in Orderry and QBO to eliminate human-error risk and save time on managing data updates in two systems. Be sure your invoices, sales tax configuration, and details on clients and products will be synchronized automatically.
Keep accurate warehouse records in Orderry to always have the necessary parts available when you need them for fixes.
Use any of the eight payroll scenarios in Orderry to set up calculations of commissions and individual coefficients for employees with different seniority levels.
Analyze your technicians’ performance in the Employee Report to identify who brings more value to your business.
The more you know about what's going on in your company, the less you suffer from theft, fraud, and dishonesty.
For this purpose, we have the Activity Log Report with all the data on every action done in your account (who, where, when, and what). You can track all 44 events on a single page.
To review and analyze the results of various business activities, you’ll have more than 20 reports in Orderry that are easily generated on any device.
To get data-driven insights into your repair shop’s overall performance in real-time or over a certain period, open the Company Insights Report. Here, you can use diagrams and trends to overview KPIs and spot interesting patterns.
In the Orderry Business Insights App, you can track work order processing metrics, control cashbox balances, view customer reviews, filter reports, and contact your employees in one click.
Why Work With Us
You know how to get gaming consoles working again.
We know how to expedite your internal processes so you meet the needs of the most impatient clients.
Sign up to Orderry to test all features for free for 7 days.
No credit card required.
This is a tool for automating daily operations and optimizing company productivity. For example, Orderry is a program that flexibly adjusts to each company's business processes. After signing up, your account will be preconfigured with functions that will increase your game console repair business's workload and improve customer experience: work order and customer base management, sales record keeping, warehouse management, employee payroll calculation, cashbox payments, business analytics, and field services.
If you want to improve the management of your customer interactions, increase sales, schedule appointments efficiently, and better control your employees, you need to use a centralized platform for business automation. This will help you manage all your processes and track your customer journey. For example, Orderry users have an easy-to-access customer base in the cloud with accurate customer records. Your employees can check any necessary information like phone numbers, email addresses, history of services, or payments just in a few clicks.
Orderry integrates with more than 300 additional business platforms and services. And if you actively sell game consoles and accessories on marketplaces, you can automate the unloading of products from Orderry inventory to any online store that supports importing a product list via an XLS file upload.
Yes, we have such an application called Orderry Business Insights. It provides managers with quick access to the company’s critical performance data and allows them to contact their employees and customers without leaving the app. This way, busy business owners can track key business metrics in real-time and stay in touch with their team anytime.
With this report in Orderry, game console repair business owners can analyze KPIs over a specific period or in dynamics to assess their activity against their goals. You can build various combinations of such a report to see any change in a particular metric of your business like sales or repair job completion rate and look at it from different perspectives.
Orderry offers advanced warehouse automation capabilities that suit any company size. With the built-in inventory management system, you can control your stock of parts and manage the end-to-end process of safekeeping the game consoles of your clients. Create and configure multiple Asset Warehouses to know their actual physical location and to be able to transfer assets automatically based on your business logic and unique patterns of logistics.
Yes, you can schedule your client's appointments on the all-in-one success platform Orderry. The Work Order Scheduler helps you find a free technician at a convenient time for the client and evenly distribute a location resource workload. After an appointment is scheduled, the system will send out SMS or email alerts to customers and employees involved in the repair process. This tool is also connected with the Employee Work Schedules so you can keep track of the working time of your team.
To test all of the program's features, all you have to do is to create an account. You don't need to download and install the program or ask for help from programmers. After signing up, you will have access to the initial settings of your account: document templates, forms, and product/service directories which are necessary for the daily operation of your repair shop. You will be able to test all features with no limits during the free trial period to see what works best for you. When it’s over, you will be offered three subscription plans to choose from — Hobby, Startup, and Business.