Grow Your
Video Game Repair Business With Orderry

Customer Base and Work Order Management

Customer Base and
Work Order Management

Mobile Apps For Executives and Technicians

Mobile Apps For Executives
and Technicians

Simple Record-Keeping and Paperless Workflow

Simple Record-Keeping
and Paperless Workflow

Inventory Tracking and Advanced Warehousing

Inventory Tracking
and Advanced Warehousing

Want to try it out? Get your 14-day free access to all features

Orderry is a cloud-based solution to automate business processes in repair shops

Manage Work Orders with Ease

Process service requests and work orders in a single database:

  • Assign repair works to your technicians
  • Add services and write off parts from warehouses to work orders
  • Track progress, create estimates, and accept payments.

Use Company’s Resources Efficiently

Schedule call-outs, control the workload of resources, and create work orders in a handy drag & drop calendar.

Keep Your Employees Organized

Orderry has a timesheet called the Employee Work Schedules where you can create individual schedules as well as keep track of working and non-working days (vacation, sick leave, holidays) of your team. 

If you have employees on hourly or daily pay systems, you can set up automated payroll calculations based on their work schedules.

Access Customer Data and Game Repair History

Orderry’s CRM functionality allows you to manage all the steps of your customer journey — from lead capturing to repeat business. Overview past interactions with customers or prospects as well as plan future campaigns and promotions.

Generate Invoices In a Few Clicks

Use a rich library of templates with vast customization options to set up any document you need to quickly generate when processing work orders.

  • Add autofill fields to eliminate manual input
  • Create templates with your unique branding
  • Get a PDF, print out, or send via email

Manage both residential and in-store services

Work With Video Gaming Repair Orders On the Go

Your technicians can take Orderry in their smartphones anywhere. Use the Orderry App to:

  • Keep track of all changes made to work orders
  • Take photos of broken gaming consoles and attach them to work orders right away
  • Leave public or private comments

Keep Tech Teams and Customers Updated

Enable automated alerts to technicians about work orders assigned or status changes. Send SMS or emails to customers as well to notify them when their favorite gaming device is ready for pickup or to request feedback about your services.

Speed Up Gaming Console Repairs With Status Time Limits

In addition to setting main deadlines for work orders, you can define time frames for each stage of their processing. This way, you’ll avoid conflicts and bad reviews from your customers.

Each status has a deadline and when it’s exceeded, you’ll see such a work order in a separate badge. This will help you find bottlenecks in your workflow and avoid delays at each step.

Orderry helps you streamline every
console repair store operation

Keep Your Finances Under Control

Measure how much cash flows into and out of your business with digital Cashboxes in Orderry. Keep records of cash and non-cash payments and analyze your cash balances in the Cash Flow Report.

Easily add or exclude taxes on a price for services in your company, use different tax rates for different locations as well as multiple tax systems within one account.

Get the Best Out of Your Inventory

Keep accurate warehouse records in Orderry to always have the necessary parts available when you need them for fixes.

  • Post, transfer, sell and write off spare parts to work orders
  • Track stock levels in real-time
  • Manage game consoles or any other belongings you have for safekeeping
  • Forecast demands for parts, materials, and accessories
  • Refill your stock on time and plan purchase budgets

Boost Effectiveness of Console Repair Technicians

Use any of the eight payroll scenarios in Orderry to set up calculations of commissions and individual coefficients for employees with different seniority levels.

Analyze your technicians’ performance in the Employee Report to identify who brings more value to your business.

Eliminate Data Security Risks

The more you know about what's going on in your company, the less you suffer from theft, fraud, and dishonesty.

For this purpose, we have the Activity Log Report with all the data on every action done in your account (who, where, when, and what). You can track all 44 events on a single page.

Looking for growth opportunities? Use Orderry to inform your decision-making

Identify Weaknesses and Growth Points in Business Processes

To review and analyze the results of various business activities, you’ll have more than 20 reports in Orderry that are easily generated on any device.

To get data-driven insights into your repair shop’s overall performance in real-time or over a certain period, open the Company Insights Report. Here, you can use diagrams and trends to overview KPIs and spot interesting patterns.

Manage Your Video Game Repair Company On the Move

In the Orderry Boss App, you can track work order processing metrics, control cashbox balances, view customer reviews, filter reports, and contact your employees in one click.

Why Work With Us

200+ Integrations via Zapier

200+ Integrations via Zapier

Personal Onboarding Included

Personal Onboarding Included

Knowledge Base and Tutorials

Knowledge Base and Tutorials

Free Support Service in English and Spanish

Free Support Service
in English and Spanish

You know how to get gaming consoles working again.
We know how to expedite your internal processes so you meet the needs of the most impatient clients.
Let’s collaborate!

Sign up to Orderry to test all features for free for 14 days.
No credit card required.

  1. Orderry
  2. Video Game Console Repair Shop Software